Hearing Aid Technician

Miracle-Ear part of Amplifon the global leader in retail hearing solutions is expanding its team ofHearing Aid Technicians. We areseekingpassionate driven individuals who are committed to making a differenceevery day. By joiningMiracle-Earyourenot just working for a company youreworking towards a purpose; helping people rediscover all the emotions of sound.

Responsibilities:

• Troubleshoots basic hearing aid issues for clients when hearing aids or accessories are not functioning.

• Upon delivery of hearing aids assists in the post sale process with instruction and care of hearing aids and assistance in connecting aids to Bluetooth devices.

• Ensure products are prepared in stock and ready to dispense to patients.

• Maintain all inventory for high revenue producing clinic.

• Check in hearing aids and repairs while ordering aids in the manufacturers portal and scan ear impressions for providers.

• Assisting in answering patient calls and questions while scheduling on the clinic calendar.

• Fill-in for front office staff in coworkers absence.

• Prepare paperwork for repairs and pull charts if needed.

• Reading and typing comparative audiograms for HCP answers telephone inquiries about hearing testing hearing aids ear molds and insurances for patients.

• Keep track of hearing aid stock and completes purchase and loaner agreements for patients

• Evaluates and troubleshoots hearing aids repairs.

• Keeps track of hearing aid warranties and extends for patients as needed.

• Sends out repairs and maintains all records for patients.

• Clean sound booth according to CDC regulations after each patient.

• Help maintain cleanliness of clinic/workspace.

Forprivacyreasons please do not visit or contact the local Miracle-Ear stores. All applications must besubmittedonline for review by our regional team.

Qualifications:

• High school diploma

• Must be computer literate

• Must have strong customer service skills

What We Offer:

• $16.50/hour monthlybonusopportunity

• Work-life balancehours areM-F8:30am-5pm

• Continuous training development& support

• HealthInsuranceMedicalDentalVision

• Life insuranceHealth Savings Account401K with employer match

• PaidTimeOffPaidHolidaysVolunteerTimeOff

About us:

For over 75 years Miracle-Ear has led the way in innovation and customer service helping over50 million peoplewith hearing loss. With 1500 franchised and corporately owned retail clinics across the United Stateswevedeveloped a deep understanding of how to care for customer needs and take pride in improving every customers quality of life.

Through the Miracle-Ear Foundation we give back to the local communities we serve with aportionof every hearing aid sold helping someone in need. Fostering a culture of belonging allows us to deliver on our promise of helping millions of diverse customers rediscover all the emotions of sound.

Our parent company Amplifon is the global leader in the retail hearing aid industryoperatingnearly 10000clinics in 26countries recognition of our commitment to empowering people we are thrilled to announce that Amplifon has been honored as a Top Employer 2025 across Europe the United States Canada and New Zealand by the Top Employers Institute.

Please note that AI tools may be used toassistin resume screening. All hiring decisions are made by our recruitment team.

We are an equal opportunity employer and value diversity at our company. We do not discriminateon the basis ofrace religion color national origin gender sexual orientation age marital status veteran status or disability status. If selected for an interview please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

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