Design System Lead

You are as unique as your background experience and point of view. Here youll be encouraged empowered and challenged to be your best self. Youll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day youll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals families and communities around the world.

Job Description:

At Sun life Canada were evolving how we design and deliver digital experiences ensuring every interaction is consistent intuitive and inclusive. The Design System Lead will drive the creation and growth of two critical enablers for our digital ecosystem: our design system and digital accessibility program for Canada. This role will bring structure governance and momentum to how we design and build for accessibility while creating shared standards and components that make it easier for teams to deliver great experiences at scale.

Reporting the Director Experience Design this role plays a pivotal role in laying the foundation for how we design and build inclusive digital experiences across all channels. Youll lead a team responsible for shaping systems and standards that guide teams Canada wide creating scalable impact and ensuring accessibility is not an afterthought but core part of how we design and deliver. This is a hands-on leadership role that blends strategy design and technical understanding to drive change and impact.

What will you need to do

• Define the vision roadmap and governance model for the design system and accessibility program for Canada.
• Establish frameworks and standards that help teams design and build accessible consistent and human-centered experiences.
• Manage community feedback and contribution requests to understand needs and integrate into the system.
• Partner with the Experience Design Engineering Brand Compliance and Product teams to drive alignment adoption and best practices.
• Lead the design and evolution of the Sun Life Canada design system including design tokens components and usage guidelines.
• Partner with Experience Designers and Engineers to ensure the system is scalable inclusive and efficient to use.
• Define governance processes for how the system is maintained evolved and communicated.
• Build and operationalize Sun Lifes digital accessibility program working in partnership with the Accessibility Lead to set policies standards and best practices.
• Develop and analyze critical metrics that measure effectiveness customer satisfaction and business impact.
• Train onboard and enable teams to fully harness the system ensuring broad and sustained adoption.
• Lead a small specialized team focused on accessibility and design system foundations.
• Provide clarity direction and coaching to ensure the team delivers high impact practical outcomes.
• Publish release notes newsletters adoption/usage/accessibility guides to the community.

What do you need to succeed

• 7 years in digital product UX or front-end design leadership with demonstrated experience building and scaling design systems and accessibility programs.
• Strong understanding of accessibility standards and inclusive design principles (AODA WCAG 2.2 AA).
• Hands on experience with enterprise design tools and frameworks (Figma Storybook React Angular JIRA Confluence etc.)

Preferred skills:

• Strong experience in stakeholder management influence and communication skills able to drive alignment across a diverse set of teams.
• Ability to translate strategic vision into actionable frameworks and roadmaps.
• Strong influencing and communication skills able to align diverse stakeholders across design technology and business.
• Collaborative mindset with a focus on enablement and continuous improvement.
• Demonstrated ability to stay current with emerging design trends technologies and AI-driven design tools with experience applying these innovations to enhance user experiences.

Whats in it for you:

• Were honoured to be recognized as a 2024 Best Workplaces in Ontario by Great Place to Work Canada.
• We are thrilled to be recognized by Excellence Canada with their top-level certification the Canada Order of Excellence for Mental Health at Workfor prioritizing employee well-being fostering a positive work culture and achieving excellence in mental health.
• Wellness programs that support the three pillars of your health mental physical and financial
• The opportunity to move along a variety of career paths with amazing networking potential.
• As a hybrid organization you and your leader use business and Client need to choose where you work at home or in the office

As a condition of the role the successful candidate must obtain a Government of Canada Reliability Status security clearance through Sun Life in advance of the start date

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other addition to Base Pay eligible Sun Life employees participate in various incentive plans payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We may use artificial intelligence to support candidate sourcing screening interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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