Financial Crime Team Lead, North America

Purpose of your role

As the Financial Crime Team Lead North America you will conduct complex investigations lead a team of investigators oversee investigations provide expert guidance and collaborate with key stakeholders to combat financial crime effectively.

You will be accountable for overseeing the day-to-day NA Financial Intelligence Units (FIU) operational obligations of Suspicious Activity Reports (SARs) which also include authorizing submission contributing and supporting complex matters or escalated investigations and developing the knowledge of your team through training and coaching.

You will also be accountable for ensuring compliance with AML/CTF regulatory obligations review and updates to internal policies/procedures as well as supporting improvement initiatives across the Global FIU Team.

As the Financial Crime Team Lead you will drive a culture of excellence and empowerment being confident to make risk-based decisions based on OFX policies and holding the team accountable to performance expectations.

What you do

• Conduct 2nd level investigations from alerts generated by OFX monitoring systems as well as alerts raised by OFXs operational teams with respect to Fraud/Scams and ML/TF concerns.
• Oversee the day to day North American FIU operations which also includes authorizing submission of STR/SARs and conducting 4-eye checks in line with OFXs AML policy.
• People leadership fundamentals including monthly 1:1 performance reviews constructive and respectful ongoing feedback.
• Providing coaching training and ongoing support to frontline teams and Financial Crime Investigators on red flags & indicators of Financial Crime typologies.
• Make continuous improvements/recommendations to processes procedures to refine operational processes including completing periodic reviews.
• Support the review of AML/CTF regulatory changes that impact FIU operations & implement any operational changes as required.
• Coordinate workflow daily to ensure FIU workforce planning requirements and team objectives are achieved and are in accordance with SLAs & KPIs.
• Triage manual ML/TF referrals and liaise with the relevant staff across OFX where required to complete inquiries.
• Work in collaboration with data and analytics colleagues within the Compliance team to contribute or identify rule refinement enhancement of controls opportunities related to detection scenarios or emerging risks.
• Communicate insights trends or findings on investigation cases that are escalated to internal stakeholders Compliance and Risk partners.
• Keep abreast of emerging AML/CTF trends and issues.

Qualifications :

What you bring

• 5 years working in an operational Financial Crimes team in an investigative role with experience in AML/CTF obligations.
• Strong background in cyber enabled fraud and scam investigations including ability to speak with clients and frontline teams to support victims of fraud and assist with the effective management of fraud prevention.
• Proven experience with the drafting and submission of SMRs within financial services or related industries.
• Excellent knowledge of financial crime typologies (incl scams) trends and emerging risks.
• Demonstrable leadership skills and ability to mentor and share knowledge.
• Experience interacting with key stakeholders (both internal and external).
• Excellent team player with strong interpersonal and communication skills sensitive to the needs of operational business units.
• Ability to work well under pressure self-directed professional and strong initiative and organizational skills.
• Money remittance / payments experience is preferred though not essential.

The salary range for this position is $95000.00 - $110000.00 CAD. Exact salary offered will be dependent on multiple factors including level of experience job-related knowledge skills work location addition to base salary this role may be eligible for a variable bonus and/or commission. As part of the compensation package benefits are also offered for all full-time roles and part-time roles working a minimum of 24 hours a week.

We also offer a flexible hybrid working model where employees typically work 1-2 days from one of our Toronto office.

This is an existing full time permanent position. 

Additional Information :

What its like working at OFX

Were OFXers because we want to make a difference. We see challenges as opportunities and were not afraid to roll up our sleeves to get stuff done. Were committed to making things easier for our clients pushing boundaries and continuing to move with the times so that we can continue to inspire confidence every day and through every transaction.

We operate as one team cross-functionally and globally to drive outcomes that deliver excellence for our customers. Were curious self-starters who love learning and sharing our knowledge with others. We embrace change and use our initiative and resilience to overcome challenges.

• Always keep learning. We offer a wide range of learning and career development opportunities to help every OFXer build their capacity and career with leadership training secondments internal mobility and access to a large library of online learning.
• Make a difference. Through our Make a Difference program we encourage OFXers to give back to causes and communities that are important to them. We celebrate this with an annual volunteer day which OFXers can use together or individually as well as matched giving and the opportunity to nominate charity of choice every quarter.
• Reward and recognition. We recognise a job well done. OFXers are encouraged to celebrate their peers effort technical expertise or support through a range of global and regional channels and awards including quarterly and annual awards milestones and shout outs.
• Showing our social side. Our Good Vibes employee-led committees around the globe organize events to help keep our employees engaged inside and outside the office. Whether its a wellbeing activity end of year celebration or a monthly team get-together our team wants you to feel welcome!
• Benefits that mean something. We offer a range of fantastic benefits including primary and secondary gender neutral carer parental leave (16 weeks) or birthday leave youll feel well-supported at OFX.
• A great work environment. Enjoy work-life balance and flexibility with our hybrid work model in an inclusive diverse and non-hierarchal culture.

At OFX we are committed to fostering a diverse inclusive and accessible workplace where we value respect and encourage our people to be their authentic selves. With an employee base as diverse as the clients we serve we know that fostering an inclusive workplace is fundamental to our continued success. If you require accommodation for any portion of the recruitment and hiring process please email us at .

We encourage you to apply if this role aligns with your career aspirations.

Remote Work :

No

Employment Type :

Full-time