Internal Communications Specialist, Campaigns and Frontline Communications

Description

Copeland is seeking a strategically minded Internal Communications Specialist focused on Campaigns and Frontline Communications. This role ensures that corporate and global campaigns resonate with colleagues at all levels. The specialist will design channel strategies tailored for office-based as well as frontline colleagues and foster engagement through recognition and culture-building initiatives.

As the Internal Communications Specialist you will focus on:

Global Internal Channel Strategy

• Oversee governance and optimization of internal communication platforms (intranet newsletters enterprise social tools)

• Develop and maintain channel usage guidelines to ensure consistency and accessibility

• Analyze engagement metrics and implement improvements to enhance reach and clarity

• Collaborate with IT and HR to integrate new tools and technologies for global communication

Editorial Planning & Content Governance

• Create and manage a global editorial calendar that aligns corporate priorities with local relevance

• Coordinate with regional stakeholders to source and adapt content for diverse audiences

• Enforce brand voice tone and compliance standards across all communications

• Conduct periodic content audits to ensure quality and alignment with strategic objectives

Transformation & Change Communications

• Partner with change management teams to develop communication strategies for major organizational initiatives

• Craft empathetic action-oriented messaging that guides employees through transitions

• Develop toolkits and FAQs to support leaders in communicating change effectively

• Monitor readiness and sentiment through surveys and feedback channels

Integration & Alignment Messaging

• Design campaigns that foster cultural and operational integration across regions and business units

• Use storytelling and localized messaging to build trust and shared identity

• Facilitate cross-functional collaboration through communication initiatives

• Measure success through engagement surveys and participation in integration activities

Required education experiences & skills: (8-10 bullet points standard)

• Bachelors degree in communications journalism or related field (or equivalent experience)

• 3-5 years in global communications or change management roles

• Demonstrated passion for communications with a strong commitment to crafting clear engaging and impactful messaging that supports organizational goals

• Expertise in channel governance and editorial planning

• Strong stakeholder management skills

Preferred education experiences & skills:

• Experience with enterprise social platforms and analytics tools

• Familiarity with M&A communications and global integration strategies
  

Why Work in St. Louis Missouri

Our facility is located in St. Louis famous for its Gateway Arch standing at 630 feet tall. St. Louis is a family-friendly historic metropolitan area with a low cost of living and first-class schools. The city offers excellent restaurants shopping areas art galleries and numerous festivals throughout the year making this an exciting place to live and work.

About Our Location

Our location is the host of Copelands corporate headquarters. Our products have become household names that support the comfort and well-being of our customers. The employees at this location provide support to the various businesses within the platform allowing for many networking opportunities across businesses.

Collaboration First Hybrid Work Arrangements:

This role is hybrid eligible with the requirement to be in office at least three days per week. Colleagues are expected to demonstrate a collaboration first mindset which is the understanding that teams will work together in-person and colleagues should be flexible to adjust their hybrid days based on business needs. You will have an opportunity to work with your team and leader to determine when you should be in office to drive meaningful connections and to best serve our customers.

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