Leasing & Move-In Operations Manager
Williamsburg Brooklyn
$125000 $150000(DOE)
Industry: Luxury Multifamily / Real Estate Management
Company Overview
A high-end residential real estate company managing luxury apartment buildings is seeking an experienced operations-focused leader to oversee the leasing office and move-in process. The portfolio serves a high-touch tenant base and requires strong execution organization and people management to ensure a seamless resident experience from first showing through move-in.
Position Overview
The Leasing & Move-In Operations Manager owns the full pre-move-in lifecycle from apartment showings and applications through lease execution keys and move-in readiness. This role manages the leasing office team and move-in coordinators ensuring all processes run smoothly milestones are hit and details are never missed.
This is a hands-on leadership role requiring prior real estate office experience and the ability to manage and motivate a predominantly team with professionalism clarity and respect.
The Ideal Candidate
Background in real estate leasing or property management
Proven people-management experience
Highly organized proactive and execution-focused
Comfortable leading and working closely with women
Approachable respectful and able to drive accountability
Capable of taking a vision and turning it into structured repeatable process
Key Responsibilities
Leasing Office Oversight
Oversee daily leasing office operations
Ensure apartments are shown properly and professionally
Monitor leasing activity follow-ups and application flow
Maintain a high-touch responsive client experience
Move-In Operations
Own the move-in process from lease signing to key handoff
Ensure units keys paperwork and vendors are ready on time
Coordinate with move-in coordinators maintenance and handymen
Eliminate last-minute issues and breakdowns
Team Leadership
Directly manage 3 leasing agents and 3 move-in coordinators
Set clear expectations workflows and accountability
Identify performance gaps and implement improvements
Be present and hands-on not just oversight
Process & Execution
Build structure where gaps currently exist
Ensure all paperwork and approvals are completed accurately
Push execution deadlines and follow-through
Serve as the point person ensuring nothing slips
Qualifications (Must-Haves)
Experience in a real estate or property management office
Management experience required
Strong operational organizational and follow-up skills
Professional calm and people-oriented leadership style
Email resumes to:
Required Experience:
Manager
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