IT Support Engineer Devops expertise

Brussels - Belgium

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Our client a leading Software Information and Communication Technologies company operates internationally (Athens Brussels Luxembourg Copenhagen Stockholm London Nicosia Hong-Kong Valetta etc). Our client is a renowned supplier of IT services to government institutions multinational corporations public administrations and multinational companies research and academic institutes.

Role Overview

Our client currently has a vacancy for an IT Support Engineer (Devops expertise) fluent in English to offer his/her services as an expert the context of the first assignment the successful candidate will be integrated in the team of the company that will closely cooperate with a major clients IT team on site.

Job type: Full time/Permanent

Location: EU

Workplace: Remote

Please note that we can consider only EU candidates for this position due to security clearance.

Requirements

University degree in IT or relevant discipline combined with minimum 5 years of relevant working experience in IT;
Minimum 5 years of experience in technical support site reliability or DevOps-related roles;
Experience with systems administration;
Experience with CI/CD tools (e.g. Jenkins GitLab CI GitHub Actions Azure DevOps);
Proficiency in scripting languages (Python Bash or PowerShell);
Familiarity with infrastructure-as-code tools (e.g. Terraform Ansible etc);
Solid understanding of containers and orchestration (Docker Kubernetes);
Experience with cloud platforms (AWS GCP or Azure) would be an asset;
Excellent command of the English language.

Responsibilities

Provide Tier 2/3 technical support for customers resolving product and infrastructure-related issues;
Troubleshoot incidents across application system and network layers;
Manage and improve CI/CD pipelines and automation tools for deployment and monitoring.;
Write and maintain documentation runbooks and knowledge base articles;
Monitor systems logs and alerts to proactively identify issues before they impact customers;
Participate in an on-call rotation to ensure 24/7 availability of critical systems;
Contribute to process improvements to enhance reliability scalability and support efficiency.