Community Support Team Peer Support Specialist

Pathways to Life Inc. is a mission-driven behavioral health organization dedicated to empowering individuals and families across North Carolina. We believe that high-quality care begins with a strong supported teamand we are committed to providing a workplace where employees can grow lead and make a meaningful impact.

At Pathways youll join a collaborative and compassionate team that values professionalism integrity and innovation. We offer opportunities for advancement ongoing training and the chance to work in a dynamic environment where every role contributes to improving the lives of the people we serve.

When you join Pathways to Life youre not just starting a jobyoure becoming part of a team that changes lives strengthens communities and supports your professional development every step of the way.

Position Summary

The CST Peer Support Specialist provides person-centered recovery-focused support to members in the community. This role uses lived experience and specialized Peer Support training to model recovery promote independence and assist members in developing skills necessary for stability resilience and improved quality of life. The PSS works collaboratively with the CST QPs Team Lead Licensed Professionals and community partners to support each members Person-Centered Plan.

Key Responsibilities

• Provide recovery-focused peer support services in alignment with CST service definitions.
  
  

• Use lived experience to build rapport inspire hope and foster member empowerment.
  
  

• Assist members with coping strategies daily living skills self-advocacy and recovery planning.
  
  

• Support members in navigating community resources benefits and natural supports.
  
  

• Participate in developing implementing and monitoring the Person-Centered Plan.
  
  

• Document all services accurately and in compliance with agency and MCO standards.
  
  

• Provide crisis support de-escalation and linkage to appropriate services when needed.
  
  

• Accompany members in community settings to promote independence and success (appointments housing employment etc.).
  
  

• Participate in weekly CST team meetings and case reviews.
  
  

• Maintain professional boundaries confidentiality and ethical conduct at all times.
  
  

• Engage in ongoing training and supervision to support skill development and certification requirements.
  
  

• Collaborate with the CST team to monitor progress identify barriers and adjust interventions as needed.
  
  

Qualifications

Required:

• NC Certified Peer Support Specialist (CPSS) credential
  
  

• Lived experience in recovery from mental health and/or substance use challenges.
  
  

• Valid drivers license clean driving record and reliable transportation.
  
  

• Ability to maintain professional boundaries and model recovery-oriented behavior.
  
  

• Strong communication and documentation skills.
  
  

Preferred:

• Experience working in community-based behavioral health services.
  
  

• Familiarity with MCO requirements (Vaya Partners Trillium etc.).
  
  

• Comfort using EHR systems
  
  

Work Schedule & Environment

This is a community-based position requiring flexibility. Work is performed in:

• Community settings
  
  

• Members homes
  
  

• Healthcare and service provider locations
  
  

• Office settings for documentation and team meetings
  
  

Some evening or weekend hours may be required to meet member needs.

Physical Requirements

• Ability to walk stand stoop and navigate community environments.
  
  

• Ability to lift or move up to 25 pounds occasionally.
  
  

• Ability to drive frequently throughout the workday.
  
  

Pathways to Life Inc. is an Equal Opportunity Employer. We do not discriminate based on race color religion sex national origin age disability veteran status marital status sexual orientation gender identity genetic information or any other protected characteristic under applicable law.