Part Time Administrative Assistant GP Practice

Woodston Personnel Ltd is delighted to partner with a newly established and rapidly growing GP practice based in Co. Carlow who are now seeking an experienced Part time Administrative Assistant to join their team.

Working days: Wednesdays and Fridays

Key Responsibilities

• Welcome patients and visitors in a friendly and professional manner.

• Manage incoming calls emails and patient enquiries providing information or directing queries appropriately.

• Book amend and cancel patient appointments using the practice clinical system.

• Assist patients with registration form completion and access to online services.

• Maintain accurate patient records and ensure confidentiality in line with practice policies and GDPR.

• Process incoming and outgoing correspondence including referrals test results and clinical documents.

• Scan file and index documents into patient records.

• Support prescription processing and repeat medication requests (non-clinical elements).

• Update practice information templates and noticeboards as required.

• Handle tasks assigned by GPs nurses or managers in line with competency and role boundaries.

• Follow practice policies including safeguarding confidentiality data protection and health & safety.

• Participate in team meetings and contribute to continual improvement of practice processes.

• Support seasonal or project-based tasks (e.g. flu clinics data quality projects).

• Provide cover for colleagues during periods of absence or high demand (where possible).

• Collaborate with administrative teams across the organisation to ensure integrated patient-centered service delivery.

Benefits:

Supportive work environment.

Competitive salary package (negotiable).

Contact us today if youre interested in applying for this role.

• Minimum 1 year previous experience of working in a GP practice/primary care setting.

• Experience using the Socrates IT System in a healthcare setting.

• Strong communication and interpersonal skills.

• Good IT skills including experience with emails calendars and office software.

• Ability to work accurately prioritise tasks and manage time effectively.

• Friendly professional manner with a focus on patient care.

• Ability to maintain confidentiality and follow policies.