IT Business Analyst

Lockton Europe is building out a PMO team and requires the successful candidate to be able to help frame and mature the services/standards provided and act as an enabler assisting the successful delivery of our project portfolio whilst providing our leaders with the insights and assurances they need to support successful delivery.

Reporting to the Lead Business Analyst working with senior stakeholders across various Divisions the Business Analyst will fill a critical role within the organisation tasked with collecting understanding documenting and representing business requirements for projects across the technology portfolio.

This is a very varied role which will provide the opportunity to use existing skills and experience whilst acquiring new ones. The role holder will specifically support the Technology team on a variety of projects.

Key Responsibilities

Researching business processes creating reports with recommendations to management; identifying understanding developing and validating business needs

Produce functional and non-functional requirements and supporting documentation

Endorse business requirements with an emphasis on collaboration delivery and a focus on the tactical and/or strategic goals of the project and the business

To review and identify opportunities to optimise current business capabilities and processes and drive efficiencies

Take a lead role in the project throughout the full project lifecycle from definition of business needs through to solution fulfilling the defined requirements

Support implementation and quality assurance activities to ensure solutions meet expectations and business requirements

Analysing business structure to determine how it operates and determine its objectives

Always having the business user and the experience of our customers/clients in mind

Support the business throughout the project life cycle with emphasis on the testing phases

Step into project management responsibilities when required including planning coordinating and overseeing project delivery to ensure milestones and objectives are met while maintaining effective communication with stakeholders and managing risks and issues.

Be an active advocate for change and bring your knowledge of best practise in business analysis to help progress the teams continual improvement

Essential:

A solid understanding of the insurance/reinsurance industry

Demonstrable experience as a high performing Business Analyst with experience in technology digital or transformation environments.

Effective communicator with internal stakeholders (at all levels) in the business understanding their needs

Strong ability to analyse business needs and translate into business user requirements

Skilled at performing business process and gap analysis with the ability to identify opportunities for process optimisation

Proven ability to undertake project management activities as needed demonstrating flexibility to lead projects manage timelines resources and deliverables and ensure successful project outcomes alongside core business analysis duties.

Excellent verbal and written communication skills

Flexible and adaptable with experience of working to tight/changing deadlines

Delivery and detail focussed when implementing changes to support business requirements

Can do attitude (no job is too small or too big) with the ability to work on your own or as part of a bigger team

Desirable:

London Market Broker experience

Experience of acquisition integrations or business transfers

Experience of platform re-writes integrations automations and use of AI/(G)AI

Experience of Target Operating Model design/rollout; system implementations; general business change