This is an experienced professional position that provides intermediate and complex support for network operations by designing maintaining and troubleshooting new and existing addition this role is designed to provide key operational and design feedback to product management to allow for service availability of the network continues to increase in criticality as it is further leveraged to accomplish the missions of the Church.
This individual works with divine guidance to provide or support technology that furthers the mission of the Church and reflects the eternal impact of the gospel.
We value early mid and late-career candidates and encourage all applicants with the posted skills and abilities to apply.
Configure and modify equipment
Design and evaluate proof of concept
Test final solution
Create bill of materials
Prepare cut-sheet and installation instructions
Prepare and stage equipment for deployment
Implement solution
Validate installation
Create problem records
Respond to and troubleshoot problem records incidents and service requests
Deploy upgrades
Coordinate with implementation teams to implement change
Replace failed units
Maintain systems/network management tools
Plan and participate in maintenance windows
Provide data center network support as directed
Provide campus network support and field network support
Document current design and changes to the environment
Participate in and provide training
Provide input for design needs
Update monitoring end points
Decommission equipment
Collect network details for site evaluations
Participate in P1 and technical peer reviews
Preferred:
Required Experience:
IC
Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings— giving Church members places ... View more