Senior Fiber Program Technologist

We are looking for a creative accomplished and enthusiastic Senior Fiber Program Technologist (IT Professional B) to join a diverse team of information technology professionals that design operate and maintain the Citys core Fiber Optic and Copper Outside/Inside Plant Infrastructure. This team is the Lead agency for the Fiber One consortium within the King County area and beyond.

About our City and Team
The City of Seattle is creating the civic technology foundations that help our community thrive through our One Seattle vision and initiatives.

As the largest city in the Pacific Northwest and the 17th largest in the nation the City manages an extensive array of services and infrastructure. With a budget of over $8 billion and 13500 employees we serve 816000 residents and over 50000 businesses across 83 square miles. That is 860000 thousand reasons to excel every day!

We are proud that Seattle is a hub of innovation and culture. The City aspires to reflect that spirit in our municipal services. For our Seattle Information Technology team we play a role in enabling smart equitable and responsive services for City employees Seattle residents and local businesses. We work to unleash our community through technology solutions infrastructure and well-executed projects that are secure and resilient. We invest in open access to City information privacy and responsible technology use digital access collaboration customer service and strategic planning and we are a leader in local government progress toward responsible AI adoption. These are Seattles values in action.

Our work is powered by people who share a mission of public good and care about being great in their professional fields together. We foster a culture of collaboration continuous growth shared high standards and a flexible and empowering workplace for all team members.

The Senior Fiber Program Technologist reports to the Core Communications Services Manager in the Security and Infrastructure Division. The successful candidate will contribute to a wide range of activities including fiber network design documentation installation and upgrade projects. This role also involves investigating diagnosing and resolving issues related to Outside Plant (OSP) and Inside Plant (ISP) fiber infrastructureduring both regular business hours and evenings/weekends as needed.

This position plays a critical role in responding to and resolving high-severity network incidents. It requires strong troubleshooting abilities effective communication and crisis management skills. The technologist serves as a key point of contact for internal teams external agencies contractors and vendors.

This position supports the Citys larger public-safety support strategy by ensuring the reliability security and capacity of fiber optic network infrastructure enabling fast and efficient emergency response critical communications and essential city operations.

Key Accountabilities/Responsibilities

• Leads and execute assigned projects and deliver services in accordance with established objectives.
• Design document and oversee the installation maintenance and repair of the Citys enterprise fiber network in accordance with approved standards.
• Generate and maintain technical documentation including fiber network designs route maps and splicing diagrams.

• Create and maintain standard fiber hardware and materials lists for use within OSPInsIght software and AutoCAD and Microsoft Office applications. Maintain Fiber One partner documentation including strand ownership records in AutoCAD and OSPInsight
• Oversee and support planned network upgrades and maintenance work minimizing service disruptions including overseeing the work of outside contractors and internal City of Seattle cabling technologists.
• Follow defined communication procedures for maintenance outages and incident response.
• Prepare submit and track field work permits.
• Act as a point of contact for internal and external stakeholders to escalate technical issues and communicate fiber circuit status.
• Act as externally facing point of contact to facilitate handling of problem reports and maintain relationships with Fiber network peers and vendors.
• Support and maintain fiber infrastructure which includes Police Fire Emergency ManagementCAREresponders city utilities and general government operations.
• Participate in a rotating 24/7 on-call including carrying a cell phone or pager and working flexible shifts including evenings and weekends.
• Perform other duties at a commensurate IT Professional level as assigned.

Required Qualifications:

NOTE: Equivalent combinations of education experience and/or training which provides an equivalent background required to perform the work will be considered except where specifically noted.

Education

Technical Experience

• 5 years experience in designing and implementing fiber infrastructure including maintaining accurate documentation for enterprise-level Outside Plant (OSP) and Inside Plant (ISP) fiber networks.
• 2 years experience in designing and working with both fiber and copper OSP/ISP systems.
• 2 years experience with fiber splicing and fiber optic testing including the use of optical power meters and Optical Time Domain Reflectometers (OTDR).
• Experience inpermitting processes and securing right-of-way approvals for infrastructure projects.
• Knowledge of GIS OSP Insight or similar fiber network mapping applications.
• Skilled in using design and productivity software including AutoCAD Microsoft Office Suite and SharePoint.

Professional Skills

• Strong analytical problem solving and troubleshooting skills.
• General project management skills.

Other Requirements

• Valid Washington State Drivers License or evidence of equivalent mobility.
• Ability to pass Criminal Justice Information Services (CJIS) background check within six months of hire.

Desired Qualifications

• Solid oral and written communication skills.
• Strong customer services skills.
• Ability to perform physical work such as field and construction site visits working in tight spaces and inclement weather and lift at least 50 lbs.
• Effectively manage time and priorities with minimal supervision in a fast-paced environment.
• Demonstrate commitment to diversity inclusion and equity within the organization.
• Ability to be on-call respond to fiber infrastructure outages after hours and work on a scheduled basis outside of normal business hours as projects require.

Salary Range:The full salary range for this position is $52.63 - $79.00 per hour. The salary for this position has been identified up to $65.00 per hour depending on experience.

Why Join the City of Seattle:The City of Seattle recognizes that every City employee must play a role in ending institutional and structural racism. Our culture is the result of our behavior our personal commitments and the ways that we courageously share our views and encourage others to do the same. To cultivate an antiracist culture we seek employees who will engage in the Race and Social Justice Initiative by working to dismantle racist policies and procedures unlearn the way things have always been done and provide equitable processes and services.

Benefits:The City of Seattle offers a comprehensive benefits package including vacation holiday and sick leave as well as medical dental vision life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the Citys website at: Environment (Telework Expectation):This position offers the flexibility of a hybrid work schedule. At this time hybrid schedules require at least three days onsite per week. Individual schedules are determined by operational needs.

On-Call Support Requirement:
The role also includes participation in an after-hours on-call support rotation. Team members are expected to respond to fiber infrastructure outages either remotely or in person as needed. The current rotation schedule requires being on-call for two weeks per month.

Application Process:You are encouraged to include a cover letter and resume with your application and indicate why you want to do this work and how you meet the qualifications for the position. Your resume should summarize the talent experience knowledge and skills you bring to this work.

Who may apply: This role is open to all candidates that meet the minimum qualifications. We value different view points and life experiences. Your application will be considered regardless of race color creed national origin ancestry sex marital status disability religious or political affiliation age sexual orientation or gender identity. The City encourages people of all backgrounds to apply including people of color immigrants refugees women LGBTQ people with disabilities veterans and those with diverse life experiences.

Background Check: This hiring process involves a background check of conviction and arrest records in compliance with Seattles Fair Chance Employment Ordinance SMC 14.17. Applicants will be provided an opportunity to explain or correct background information.

Criminal Justice Information Services Background Check:

Must pass Seattle Police Department Criminal Justice Information Services (CJIS) background check.

Pre-Employment physical:This position is subject to a pre-employment physical to ensure the candidate meets the physical demands of the role.

Union: NOTE: This position is covered by a collective bargaining unit; International Brotherhood of Electrical Workers Local 77. For information explore Local 77s website.

If you have any questions or require a reasonable accommodation to complete any part of the selection process please contact Julie Hugill at .

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