Revenue Operations Lead AI Business

Revenue Operations Lead AI Business (US East Coast)

Prolific

Prolific is building the worlds most trusted human feedback infrastructure for AI research and insight. We work with frontier AI labs enterprise AI teams and leading academic institutions to deliver high-quality ethical and scalable human data.

As our AI business scales rapidly were investing in strong disciplined Revenue Operations to support increasingly complex sales motions managed services delivery and long-term customer value.

The Role

Were looking for a Revenue Operations Lead to scale Prolifics AI revenue engine across Sales Customer Success and Services. This role is explicitly RevOps-focused: systems data forecasting process and performance not end-to-end marketing ops ownership. Youll act as the operational backbone for our AI commercial organization partnering most closely with Sales leaders Account Executives Customer Success and BI while working in tight collaboration with Marketing Ops and Research RevOps leads.

You will support our growing Sales and CS presence across New York and San Francisco with strong overlap with GTM leadership and exec stakeholders. Your mandate is to increase revenue efficiency and improve forecasting accuracy and confidence while ensuring high-quality timely reporting and performance visibility

This role sits at the heart of Prolifics AI commercial engine. As we scale enterprise and frontier AI customers revenue complexity increases and RevOps becomes a strategic accelerator. Youll help ensure we can scale fast predictably and intelligently with sales teams focused on closing CS focused on value and leadership confident in the numbers. If you thrive in ambiguity care deeply about revenue mechanics are a strong collaborator and want to shape how an AI infrastructure company scales commercially we would love to hear from you.

What youll be doing

Revenue systems & infrastructure

• Own and continuously optimize Prolifics revenue systems with HubSpot at the core.
• Ensure clean scalable workflows across sales renewals expansions and services delivery.
• Partner with Marketing Ops RevOps for Research BI and Support Ops on system boundaries integrations and data contracts (not duplicate ownership).
• Identify gaps document requirements and lead implementation of scalable RevOps solutions.

Revenue data analytics & forecasting

• Build and maintain revenue reporting and dashboards across pipeline bookings delivery retention and expansion.
• Own forecasting rigor for the AI business: deal hygiene stage definitions pipeline reporting confidence modelling and variance analysis.
• Partner closely with BI to improve data models definitions and executive-level reporting for MBRs and other forums.
• Improve data quality and visibility across long multi-stakeholder AI deal cycles.

Sales & Customer Sucess Process Design

• Design document and optimize end-to-end revenue processes (opportunity - contract - delivery - renewal/expansion).
• Identify bottlenecks across Sales CS and Managed Services and drive pragmatic fixes.
• Ensure operational readiness for complex deal structures pricing models and delivery commitments.

Sales partnership & commercial enablement

• Act as a trusted operational partner to Sales and CS leadership.
• Support territory design capacity planning quota modelling / monitoring and pipeline health.
• Enable new AI products packaging and commercial models from a revenue mechanics perspective (not marketing execution).
• Support sales teams with insight tooling and clarity not overhead.

Execution & operating rhythm

• Balance proactive high-impact RevOps initiatives with responsive support for Sales and CS teams.
• Establish clear operating cadences documentation and performance reviews and MBRs for the BU and Sales Leadership.
• Support change management as Prolific evolves its AI offerings and revenue mix.

Essential skills and experience:

• Proven experience in Revenue Operations Sales Operations or Commercial Operations in a high-growth technology company.
• Strong hands-on experience owning and scaling with HubSpot
• Deep practical understanding of sales motions renewals expansions and forecasting.
• Comfort partnering with BI and working with complex revenue datasets.
• Ability to map messy real-world processes and turn them into clean scalable systems.
• A rigorous outcomes-driven mindset with high standards for data quality and clarity.

Nice to haves:

• Experience working alongside (but not owning) Marketing Ops and demand systems.
• Exposure to AI data platforms marketplaces or managed services businesses.
• Experience with tools such as Jiminny Census Metabase or similar.
• SQL fluency or strong comfort interrogating data directly.
  
  

Why is Prolific a great place to work

Weve built a unique platform that connects researchers and companies with a global pool of participants enabling the collection of high-quality ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate nuanced and aligned AI systems.

We believe that the next leap in AI capabilities wont come solely from scaling existing models but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure Prolific is positioning itself at the forefront of the next wave of AI innovationone that reflects the breadth and the best of humanity.

Working for us will place you at the forefront of AI innovation providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary benefits and remote working within our impactful mission-driven culture.

Join us to enjoy a competitive salary benefits and remote working within our impactful mission-driven culture. At Prolific our compensation packages for eligible roles include base salary equity and benefits. Many roles also include the opportunity to earn a cash variable element such as a bonus or commission. Each job posting shows a salary range that reflects the minimum and maximum target for new hires based on the roles location as well as your skills experience and relevant education or training. You can check the job postings subtitle to see where the position is based. Your recruiter will also be happy to share the specific salary range for your preferred location during the hiring process.

For pay transparency the base salary range for this full-time role in San Francisco or New York is $120000 - $150000 per annum.

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