Operations Director

Established in 2004 OLIVER is the worlds first and only specialist in designing building and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40 countries and counting. Our unique model drives creativity and efficiency allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group were at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency spark creativity and drive insightful decision-making empowering our teams to produce innovative and impactful results.

Role: Operations Director

Location: London England United Kingdom

About the role:

Working in partnership with our client a leading optical and imaging client in B2B transformation were seeking an operations Director. Youll collaborate with creative and strategic professionals to craft compelling stories and campaigns that truly resonate with audiences utilising cutting-edge tools and agile processes. We value creativity collaboration and impactful results offering you the chance to make a real difference while advancing your career alongside an esteemed client. If youre ready to infuse fresh ideas and energy into our projects wed love to hear from you!

This role is right for you if you are a seasoned professional who excels in leading operational strategies and managing complex workflows. You thrive in collaborative environments and are passionate about enhancing the efficiency and effectiveness of team operations in alignment with business goals. You have a deep understanding of the agency environment and can drive success from negotiation and implementation stages through to ongoing management.

The Operations Director is responsible for the growth and profitability of the business through monitoring cost control and driving solutions for constant improvement and slicker operational processes. You will be part of a new multi-skilled and vibrant creative design and ops team put together specifically for this account

The account will require somebody with lots of energy a can-do attitude ability to manage many different work streams at any one time and have a hands-on approach to get the job done.

What you will be doing:

• Develop and implement processes that promotehigh standardsof work while ensuring efficient client servicing.
• Drive transformation and improvement in day-to-day processes to decrease cost-to-effort ratios andmaintaineffective information flow.
• Monitor and educate teams offering guidance for problem-solving and solutions creation.
• Oversee resource scheduling andutilisation ensuring efficiencies through a streamlined approach.
• Ensure project management discipline isstandardisedand best-in-class across all operational areas.
• Createmaintain andanalysereports to understand and act upon key indicators includingutilisationand adherence to processes.

What you need to be great in this role:

• Use job and time management information to estimate track and analyse projects and department utilisation driving recommendations for process refinement across the business.
• Have an understanding ofclient-related people processes.
• Be results-driven and oriented.
• Maintain an analytical approach with a focus on transformation rather than mere replication.
• Demonstrate excellent project budget management and scheduling.
• Be proficient in Microsoft Office and related software.
• Over 10 years of relevant experience with proven success in project delivery and managing operations personnel effectively.
• Deep familiarity with the Oliver IIG model and experience in sectors that align with the agencys core areas of expertise.
• Demonstrated ability to deliver transformative changes within anorganisation fostering best practices and innovation.
• Extensive experience with products and services relevant to our clients coupled with a strongtrack recordof implementing systems and technologies to enhance business performance.
• A credible background as anOperationsDirector highlighting strategic leadership in improving operational outcomes.

Req ID: 15532
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Our values shape everything we do:

BeAmbitiousto succeed

BeImaginativeto push the boundaries of whats possible

BeInspirationalto do groundbreaking work

Bealways learningand listening to understand

BeResults-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community clients and creations

OLIVER a part of the Brandtech Group is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential and individual differences are valued and respected. All applicants shall be considered for employment without regard to race ethnicity religion gender sexual orientation gender identity age neurodivergence disability status or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability with science-based emissions reduction targets. Collectively we work towards our missionembedding sustainability into every department and through every stage of the project lifecycle.