Merchandise Manager Device Repair & Accessories
The Merchandise Manager is responsible for driving financial performance assortment strategy and competitive positioning for assigned product categories across in-store and digital channels with a primary focus on the core phone screen repair business and the expansion of phone and laptop assortments. This role supports the development and execution of category strategies pricing models vendor partnerships and new product introductions while collaborating cross-functionally to optimize DR improve execution and enhance the customer and franchisee experience.
This position plays a critical role in ensuring Batteries Plus remains a trusted destination for device repair and related products by aligning merchandising decisions with market trends operational realities and customer needs.
What Youll Do
Develop and execute category strategies for phone screen repair phone accessories and laptop-related assortments that support financial targets growth initiatives and customer experience goals
Own assortment planning for assigned categories including expansion of phone and laptop offerings SKU rationalization and product lifecycle management
Analyze category performance using key metrics such as sales margin inventory turns GMROI and DR-related indicators to drive continuous improvement
Partner cross-functionally to optimize DR addressing product quality vendor performance repair success rates and return drivers
Conduct market customer and competitive analysis to identify trends innovation opportunities and gaps within the device repair and accessory space
Support pricing promotional and forecasting strategies in collaboration with Demand Planning Marketing and Sales teams
Collaborate closely with Sourcing to manage vendor relationships negotiations cost structures and product quality standards
Ensure accuracy and consistency of product information repair compatibility and merchandising execution across in-store and digital channels
Partner with Store Operations Training E-Commerce and Marketing to ensure new products repairs and initiatives are executed effectively at the store level
What Were Looking For
Bachelors degree in Business Administration Merchandising Marketing or a related field
Minimum of 3 years of experience in merchandising category management product management or retail planning
Experience supporting technical repair-based or device-related product categories is strongly preferred
Strong analytical and problem-solving skills with the ability to translate data into actionable insights
Proficiency in Microsoft Office and/or Google Workspace; advanced Excel or Google Sheets skills preferred
Experience with data visualization or BI tools (e.g. Looker) is a plus
Strong communication and collaboration skills across multiple cross-functional teams
Highly organized detail-oriented and able to manage multiple priorities in a fast-paced environment
Why Batteries Plus
Join a company that powers peoples lives every day. At Batteries Plus youll be part of a collaborative fast-paced team that supports franchise partners nationwide. We offer competitive pay comprehensive benefits and opportunities to grow while working on impactful categories at the core of our business.
Apply Today
Bring your merchandising expertise analytical mindset and passion for driving results to Batteries Plus. Help shape the future of our phone screen repair and device accessory business while delivering value to customers and franchise partners.
EEOC Statement
Batteries Plus is an Equal Opportunity Employer. Applicants and associates are free from discrimination on the basis of race color religion sex (including pregnancy gender identity and sexual orientation) parental status national origin age disability genetic information (including family medical history) political affiliation military service pregnancy accommodations reprisal other non-merit based factors and any other protections afforded under state or local laws.
Required Experience:
Manager
Merchandise Manager Device Repair & AccessoriesThe Merchandise Manager is responsible for driving financial performance assortment strategy and competitive positioning for assigned product categories across in-store and digital channels with a primary focus on the core phone screen repair business ...
Merchandise Manager Device Repair & Accessories
The Merchandise Manager is responsible for driving financial performance assortment strategy and competitive positioning for assigned product categories across in-store and digital channels with a primary focus on the core phone screen repair business and the expansion of phone and laptop assortments. This role supports the development and execution of category strategies pricing models vendor partnerships and new product introductions while collaborating cross-functionally to optimize DR improve execution and enhance the customer and franchisee experience.
This position plays a critical role in ensuring Batteries Plus remains a trusted destination for device repair and related products by aligning merchandising decisions with market trends operational realities and customer needs.
What Youll Do
Develop and execute category strategies for phone screen repair phone accessories and laptop-related assortments that support financial targets growth initiatives and customer experience goals
Own assortment planning for assigned categories including expansion of phone and laptop offerings SKU rationalization and product lifecycle management
Analyze category performance using key metrics such as sales margin inventory turns GMROI and DR-related indicators to drive continuous improvement
Partner cross-functionally to optimize DR addressing product quality vendor performance repair success rates and return drivers
Conduct market customer and competitive analysis to identify trends innovation opportunities and gaps within the device repair and accessory space
Support pricing promotional and forecasting strategies in collaboration with Demand Planning Marketing and Sales teams
Collaborate closely with Sourcing to manage vendor relationships negotiations cost structures and product quality standards
Ensure accuracy and consistency of product information repair compatibility and merchandising execution across in-store and digital channels
Partner with Store Operations Training E-Commerce and Marketing to ensure new products repairs and initiatives are executed effectively at the store level
What Were Looking For
Bachelors degree in Business Administration Merchandising Marketing or a related field
Minimum of 3 years of experience in merchandising category management product management or retail planning
Experience supporting technical repair-based or device-related product categories is strongly preferred
Strong analytical and problem-solving skills with the ability to translate data into actionable insights
Proficiency in Microsoft Office and/or Google Workspace; advanced Excel or Google Sheets skills preferred
Experience with data visualization or BI tools (e.g. Looker) is a plus
Strong communication and collaboration skills across multiple cross-functional teams
Highly organized detail-oriented and able to manage multiple priorities in a fast-paced environment
Why Batteries Plus
Join a company that powers peoples lives every day. At Batteries Plus youll be part of a collaborative fast-paced team that supports franchise partners nationwide. We offer competitive pay comprehensive benefits and opportunities to grow while working on impactful categories at the core of our business.
Apply Today
Bring your merchandising expertise analytical mindset and passion for driving results to Batteries Plus. Help shape the future of our phone screen repair and device accessory business while delivering value to customers and franchise partners.
EEOC Statement
Batteries Plus is an Equal Opportunity Employer. Applicants and associates are free from discrimination on the basis of race color religion sex (including pregnancy gender identity and sexual orientation) parental status national origin age disability genetic information (including family medical history) political affiliation military service pregnancy accommodations reprisal other non-merit based factors and any other protections afforded under state or local laws.
Required Experience:
Manager
View more
View less