Base Manager New Delhi

Delhi - India

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Responsibilities:

Ensure smooth working of cabin crew operations and effective Base Administration.
Ensure Cabin Crew deliver on board safe efficient and superlative service experience to allPassengers.
Review performance and mentor coach & motivate the Base Team and crew and foster an efficient working environment.
Always uphold company image and value systemsandensurequalitystandardsaremet.
Ensure cabin crew are conversant and compliant with DGCA regulations company SOPs grooming and discipline standards.
Manager Inflight Services.
LiaisewithdepartmentslikeCateringOCCAirportServicesandCabinAppearanceto ensure 100% OTP from IFS.
Resolve conflicts and provide coaching and counseling to crew on performance and serviceissues.
EnsureadequatemanninglevelsandrepresentIFSincabincrewrecruitmentdrives.
Monitorcrewperformancethroughbriefingsauditsandsubmitcomprehensivereports.
Maintaineffectivebaseadministrationandensureallrecordsanddataareuptodate
Coordinatewithrosteringforunplannedflightsandensuresmoothoperationofspecialflights.
Reviewflightreportsandescalatecriticalconcernsforresolution.
Operate flights in exigency or as required.

Skills and Knowledge:

Counselling coaching and influencing
Problemsolvingandtroubleshooting
Teammanagementandleadershipskills
Communicationskills
Personalcredibility
KnowledgeofAirlineOperationsandInflightServices
UnderstandingofDGCAstandardsandpractices
Knowledgeofaircrafttypespecificationsandoperations
Recordkeepingandreportwriting
Administrativeskills
Computer skills

Position Reports to: General Manager Inflight Services

Position Supervises:Teamof4-5AssistantBaseManagers/BaseAdminandCabinCrew

Location: Any of the Base offices across the country / outside the country

EmploymentType: Full-time on the rolls of SNV

TravelRequirement: Domestic and international travel required; irregular hours and duty coverage expected due to the nature of the role.

Required Experience:

Manager

Job Responsibilities:Ensure smooth working of cabin crew operations and effective Base Administration.Ensure Cabin Crew deliver on board safe efficient and superlative service experience to allPassengers.Review performance and mentor coach & motivate the Base Team and crew and foster an efficient wo...