所在地:日本

S&Pグローバルマーケットインテリジェンスクライアントサービスアソシエイトのポジションは急速に成長する企業に特別な企業文化を身につける機会を提供します多様な学部機関の中から優秀な成績を収めた学生を集めることを目的としています

財務知識S&P製品の専門知識問題解決スキル及び専門的なコミュニケーションを開発するチームに参加しますクライアントサービスチームではお客様の問題解決データの解釈S&P Global Market Intelligence Platformの操作をお手伝いしますクライアントサービスで1年以上にわたる経験を経てお客様と向き合う役割で成功を収めることができます

クライアントサービスのメンバーとしてS&P Global Market Intelligence Platformのソリューションジェネラリストを務めますこの役割ではチームプレーヤーとして働くことが非常に重要ですクライアントサービスはセールスコンテンツ製品テクニカルサポートなど多くの社内チームと連携しています

あなたに何のメリットがありますか

このポジションはキャピタルマーケッツ財務会計S&PグローバルマーケットインテリジェンスプラットフォームS&Pグローバルマーケットインテリジェンスオフィスプラグインなどのさまざまな分野に焦点を当てた包括的なカリキュラムをカバーする実地学習と経験で構成されています

入社後すぐ約12か月間のトレーニングと指導を経て電話Eメールによるクライアントのサポートを開始しますお客様とのコミュニケーション方法を学ぶだけでなく当社のデータ/コンテンツに関する詳細なトレーニングを受けたりお客様のセグメントについて学習したりその他のS&Pグローバルプラットフォームに触れたりすることもできます参加者は必要な認定試験とあなたのスキルと能力をテストする厳格な評価プロセスを正常に完了する必要があります

アジア太平洋地域でマーケティングインテリジェンスのキャリアを成功に導くためのOJTとネットワークの機会を提供することを目的としています

要件:

• ２０２６年３月にご入社できる

• 財務/経済/会計/関連専攻の最低学位

• 顧客からの質問を解決するための財務及び会計原則に関する確かな知識

• 優れたコミュニケーションとカスタマーサービスのスキルにより問題を解決できる

• 金融の専門家との関係構築に情熱を持ち金融サービス業界で学び仕事をすることに情熱を持っている

• 英語力と日本語ネイティブレベル

• 参加者はチーム内でうまく働くことが期待される

• やればできるという前向きで柔軟かつ積極的な姿勢

The S&P Global Market Intelligence Client Services team offers experienced professionals an opportunity to join a rapidly growing company with an exceptional corporate culture.

Join a team that develops your financial knowledge S&P product expertise problem-solving skills and professional communication. You will serve on the Client Services team where you will help clients resolve their issues interpret our data and navigate the S&P Global Market Intelligence Platform.

As a member of Client Services you will serve as a solution generalist for the S&P Global Market Intelligence Platform. Working as a team player is very important in this role. Client Services interacts with many internal teams including Sales Content Product and Technical Support

Whats in it for you

The position will require you to be an effective communicator as you will be the clients first point of contact in the organization. You will receive on-the-job learning and experiences that covers a comprehensive curriculum focusing on a variety of areas including Capital Markets Financial Accounting S&P Global Market Intelligence Platform S&P Global Market Intelligence Office Plug-in etc.

Following approximately 1-2 months of training and mentorship you will begin to support clients over the phone and emails. Beyond learning how to communicate with clients you will also receive deep-dive training on our data/content learn about our customer segments and gain exposure to additional S&P Global platforms. Participants must successfully complete required certification exams along with a rigorous evaluation process that will test your skills and capabilities.

This position is built to provide on-the-job training and networking opportunities that will prepare you for a successful career with Market Intelligence. Your progress and career path will be self-driven.

Responsibilities:

The S&P Market Intelligence Client Services team is responsible for the following:

• Ensure quality research and support for our clients.

• Be client advocates and create the best possible resolution to client inquiries.

• Develop strong relationships with clients by providing reliable solutions and recommending ways and means for them to maximize our tools.

• Be a channel for client feedback.

• Coordinate with our Commercial Content and Product Management team to resolve client inquiries.

• Help our content teams develop accuracy by providing real-time client feedback.

• Echo our clients ideas and feedback to our Product Management team to make sure that we stay relevant to the market.

What We Are Looking For:

Basic Qualifications:

• Able to start working at S&P from March 2026

• Bachelors degree preferred

• Excellent communication skills both written and verbal in Japanese and English

• Detail-oriented and possesses strong critical thinking skills

• Exhibits a growth mindset and aptitude for learning new skills

• Basic knowledge of finance the financial market and our company.

Preferred Qualifications:

• Background in Finance Economics Business (not mandatory)

• Experience in customer support in the same industry

• Adaptable to rapid change

• Provides and accepts constructive feedback

• Willing to lead projects and stretch assignments

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability please send an email to:and your request will be forwarded to the appropriate person.

US Candidates Only:The EEO is the Law Poster discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America) OPRTON203 - Entry Professional (EEO Job Group)