GENESIS HEALTHCARE SYSTEM

In order to fill our Mission of serving our community by helping each person achieve optimal health and well-being by providing compassionate exceptional and affordable healthcare services all employees of Genesis HealthCare System must be committed to living the Genesis Mission and Genesis values of Compassion Excellence Integrity Team and Innovation. All employees must regard themselves as an owner of Genesis and keep our patients at the center of everything we do - always.

Position Details:

Work Shift:

Scheduled Weekly Hours:

Department:

Overview of Position:

ESSENTIAL DUTIES
1. Maintains knowledge of laboratory tests and processes specimens maintaining specimen integrity according to individual test requirements.
2. Scope of responsibility may include maintenance of equipment ability to troubleshoot instrument performance and display understanding of quality control requirements related to test analysis.
3. Keeps accurate records to include release and reporting of test information via the laboratory information system.
4. May provide assistance in areas of phlebotomy CPA and telecommunications.
5. Maintains knowledge and assists the organization in complying with all regulatory agencies including CAP HFAP OSHA and HIPPA.
6. Maintains the highest level of professionalism and confidentiality at all times.
7. Provide outstanding customer service to internal and external customers.

8. Performs other functions as assigned.

QUALIFICATIONS
1. Associates degree required.
2. Completion of an accredited MLT program MLT (ASCP) or equivalent or registry eligible.
3. Entry-level experience in clinical laboratory that may include a hospital based student clinical rotation.
4. Excellent interpersonal decision-making and investigative skills.
5. Demonstrated excellence with listening verbal and written communication skills.
6. Ability to provide outstanding customer service and maintain a high degree of confidentiality.
7. Ability to work independently with minimal supervision and under pressure in a complex and changing work environment.

PATIENT CENTERED CARE & BEHAVIORAL EXPECTATIONS
1. Living the Genesis Mission Vision and Values:
Performs work in a manner that is quality focused.
Treats patients co-workers visitors and volunteers with courtesy compassion empathy and respect.
Results oriented and focused on achievement of objectives.
Acknowledges and responds to the diversity of people and the situation.
Encourages peers (others) to be owners of change.
Always makes the effort to anticipate and exceed customer needs and expectations.
Possesses the ability to engage others with patience and understanding.
Acts in a manner that creates positive first and lasting impressions.
Demonstrates the ability to own issues until they are resolved.
2. Patient Centered Care (patients/families physicians co-workers all other internal/external customers)
Introduces self and roleconnects with everyone.
Communicates effectively (i.e. advising others of actions pertinent information time durations etc.) and asks for feedback.
Asks for and anticipates needs and concerns of others.
Maintains a positive work environment for staff and a healing environment for patients (i.e. safe clean quiet etc.)
Maintains the dignity and privacy of each person; manages confidential/sensitive information appropriately.
Responds to requests in an appropriate and timely manner.
Exits patient/customer encounters courteously asking if there are additional needs that can be addressed.
3. Promotes Patient and Employee Safety
Demonstrates safe Patient Handling (i.e. transfers transport care administration nutrition medication etc.)
Demonstrates safe Materials Handling (i.e. appropriate use and disposal of chemicals infectious wastes etc.)
Demonstrates appropriate knowledge of Infectious Disease precautions and use of proper protective equipment
Demonstrates Slips/Trips and Falls Awareness.
Actively contributes to maintaining a safe clean and quiet environment.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Works in an environment that requires special blood and body fluid safety requirements.
2. Employee has requirements to travel throughout the department and to other floors. May be required to drive to other locations.
3. Employee must be able to answer telephone calls use wireless remote communication system use personal computers and other business machines all which require the ability to apply finger dexterity.
4. Individual stands and walks for extended periods of times bends and reaches.
5. Must be able to regularly lift and/or move up to 10 pounds frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
6. Vision abilities required include up close vision peripheral vision depth perception ability to adjust focus and ability to distinguish colors.
7. May be required to periodically rotate shifts and regular days off. All system employees must be willing to work all shifts extra hours holidays and emergency shifts as required.

This description reflects in general terms the type and level of work performed. It is not intended to be all-inclusive nor portray the specific duties of any one incumbent.

Thank you for your interest in employment at Genesis. Genesis is committed to being an equal opportunity employer. Selection of applicants for employment is based only on qualifications and the requirements of a specific job.