IT Network Tools Engineer

Company Overview

At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. Our critical communications video security and command center technologies support public safety agencies and enterprises alike enabling the coordination thats critical for safer communities safer schools safer hospitals and safer businesses. Connect with a career that matters and help us build a safer future.

Department Overview

Job Description

• Develop and implement proactive network monitoring and management strategies to predict and prevent service disruptions.

• Utilize AI/Machine Learning and advanced network management tools for in-depth network analysis anomaly detection and predictive criticality .

• Implement network automation principles to ensure the monitoring system dynamically catches and adjusts to network configuration changes preventing configuration drift and maintaining monitoring effectiveness.

• Design and implement an automated monitoring and decision system to manage redundancy and failover processes ensuring seamless business continuity

• Manage configure and maintain a diverse set of network devices tools and systems across the global infrastructure based in 3 regions supporting 150 sites and around 21000 users.

• Analyzing network data for performance and provide recommendations for improvements

• Perform root cause analysis for complex network issues and implement permanent corrective actions.

• Collaborate with cross-functional teams to integrate network management solutions with other IT operations and security platforms.

• Document all network management processes configurations and incident resolution procedures.

• Participate in an on-call rotation for emergency network support.

• Allow a clear and understandable interface that correlates network health with affected applications and services to network engineers and key customers

Basic Requirements

Minimum Qualifications

• Experience: 5 years of hands-on experience in building and maintaining enterprise-level network management .

  • 2 years experience working with LANWAN networks routers switches and network configurations

  • Experience working with Security & FireWall systems

• Location: The position is based in Penang Malaysia.

• Technical Skills: Extensive practical experience with a wide range of network management and monitoring tools (e.g. SolarWinds Splunk Cisco SD-WAN ThousandEyesnGeniusPULSE etc..).

• Ability to communicate effectively with team managers and employees at all levels

• Education: Bachelors degree in Computer Science Information Technology or a related field or equivalent practical experience.

• This role will need to be ready to support globally timzeone EMEA/US/APAC

Preferred Qualifications

• Certifications such as CCNP or equivalent.

• Proven experience in deploying and managing AI/ML-driven network management platforms.

• Strong understanding scripting for use of network automation and Net DevOps (e.g. Ansible Python).

• Experience with cloud networking concepts (e.g. AWS Azure GCP OCI).

• Demonstrated ability to design and implement a global network monitoring architecture to allow stable availability and good response time to any region.

Travel Requirements

Relocation Provided

Position Type

Referral Payment Plan

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.