Team Leader, Full-Time

The Program

At Taproot Community Support Services were a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day with a voice in shaping Taproots future and the opportunity to share in employee ownership dividends.

As a Certified B Corporation we harness business for good. Since 1983 weve grown steadily now delivering support across Alberta British Columbia and Ontario through more than 90 contracts.

Our 700-plus employee-owners live by five shared values: we are stronger together we lead with optimism we embrace challenges we respect every voice and we go above and beyond. Guided by these principles we deliver more than 125 community-based services each year. We walk alongside about 1600 children youth families and people with diverse abilities with revenues exceeding $50 million.

The Community Disability Services program in Bonnyville Alberta supports persons with developmental disabilities some challenged with high behaviours complex mental health needs and addictions. Through community living and life skill coaching career development and family support our highly skilled team encourage inclusion and participation to become active and involvedin their communities.

The Position

The Team Leader (TL) is responsible for oversight of program operations in this ACDS CET-accredited agency. Ensures day-to-day services to persons served complies with contacts Taproot policies and procedures and applicable standards and legislation. Works directly with persons served and their families/care teams as required and liaises with funders community partners and other agencies. This position reports to the Program Director.

Scheduling:
One (1) permanent full-time position with a schedule of 40 hours per week:
Monday through Friday 0800-1600 shift times may vary based on needs of the program
Will be required to provide on-call and after hours support as needed.

Bona Fide Occupational Requirement: This is a gender-specific position based upon the behaviour and needs of the persons served.

In Your Role You Will

Assist with recruitment screening hiring orientation supervision evaluation and discipline of program staff.
Ensure necessary facilities and equipment are in place to operate the program.
Coordinate work allocation and assigns referrals; process time off requests as required.
Works with program manager to identify professional development and training needs of staff.
Ensure the program and staff comply with policies procedures and values of the agency and use best practices when supporting persons served.
Make recommendations to the Program Director/Management regarding program development formulation of policies and procedures and program evaluation.
Facilitate regular staff meetings.
Advocate effectively for service recipients.
Represent the program and/or agency in the community as well as with government agencies families/caregivers and funding bodies; network with other agencies organizations individuals and community groups for the benefit of the service recipients and program
Ensure physical environment is maintained according to established standards and procedures required inspections are completed and any required follow-up is done.
Complete job description is available at time of interview or upon request.

***Prior to confirmation of employment all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.

As An Ideal Candidate You Possess

Degree in the field of human services: Social Work Social Services Special Education Psychology Sociology etc.
3 years experience providing residential service to persons with developmental disabilities and complex needs; Disability Support Worker or Practitioner Healthcare Aide or LPN
Minimum of 1 year supervisory leadership and crisis management skills
Other combinations of education and experience may be considered.
Experience writing and implementing program plans and goals an asset
Valid class 5 driver license clear driving abstract and vehicle
Calm confident patient self-motivated and motivates others; a positive role model.

What Taproot Community Support Services Does

At Taproot your passion for helping others can truly make a difference. As an employee-owned company we value collaboration learning and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters and together were building a company were proud of.

Our Employees Enjoy

Employee ownership from day one through our EOT with opportunity for profit-sharing dividends
Work/life balance
Learning and career development opportunities
Competitive wages and salaries
Paid vacation and benefits for eligible employees
Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia
Matching RRSP plan for eligible employees within Alberta
Professional development opportunities and job-related training
Employee and Family Assistance Program
Long Service Milestone rewards
Employee referral bonus program
A values-driven workplace as a Certified B Corp were committed to using business as a force for good

For more information on Taproot Community Support Services visit our website:

No candidate will meet every single desired qualification. If your experience looks a little different from what weve identified and you think you can bring value to the role wed love to learn more about you! Please apply.

Equal-Opportunity Employer
Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer we prioritize diversity equity and inclusion across all operations. Were seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.
We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.

No telephone calls please. Only those candidates selected for an interview will be notified.