Network & Building Systems Support Specialist
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Job Location:
Long Beach, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
What you will do
This role will be focused on supporting three sites located in LA County for Network support BMS Controls and all software security features for one site. There will be dedicated remote support available to this position for details resources into the various platforms. Our goal is to provide great customer service along with meeting our contractual requirements at each of the site.
How you will do it
Monitor and maintain the courthouse security network infrastructure.
Ensure all systems are running current and secure versions of Windows and associated software.
Manage and maintain Genetec on a daily basis
Troubleshoot and resolve network and security software issues in coordination with remote support teams.
Troubleshoot and maintain the Building Management System (BMS) in coordination with remote support teams.
Run regular reports from the BMS to support our KPI reporting requirements working to resolve issues as they arise.
Collaborate with the facility management team to ensure seamless integration of IT and building systems.
Document system changes updates and troubleshooting procedures.
Successfully complete Cap. Ex. projects to keep systems current including but not limited to cameras hard drives intercom systems etc.
Monitor and maintain Civic Center camera network
Assist in developing Lifecycle Planning efforts for each site
What we look for
Proven experience in network administration or IT support preferably in a facilities or security environment.
Familiarity with Windows OS maintenance and software patching.
Familiarity with Network protocols such as IP
Microsoft Server experiences and Windows 10/11 experience
Strong problem-solving skills and the ability to work independently and collaboratively.
Excellent communication skills for working with both on-site and remote teams.
Capacity to plan and coordinate internal and external resources to ensure that operations and maintenance efforts are delivered in a safe timely and cost-effective manner
Proactive and professional verbal and written communications skills
Strong accountability and follow-through dedicated commitment to excellence and customer satisfaction
Organization and attention to detail
Team player
Bachelors degree preferred
Who we are
Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status status as a qualified individual with a disability or any other characteristic protected by law. For more information please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit SALARY RANGE: $86000 - $107500 (Salary to be determined by the education experience knowledge skills and abilities of the applicant internal equity and alignment with market data.) This position includes a competitive benefits package. For details please visit the About Us tab on the Johnson Controls Careers site at Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit here.
Required Experience:
IC
Key Skills
- Dhcp
- Routing Protocols
- Collection Management
- Network Administration
- Network security
- Tcp/IP
- LAN
- Computer Networking
- OSPF
- Network Monitoring
- TCP
- Dns
About Company
Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 120,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation sy ... View more
