Senior Staff Data Center Operations Engineer

About Zscaler

Zscaler is a pioneer and global leader in zero trust security. The worlds largest businesses critical infrastructure organizations and government agencies rely on Zscaler to secure users branches applications data & devices and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of cyber threats and policy violations every day and unlocks productivity gains for modern enterprises by reducing costs and complexity.

Here impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive honest debatewere focused on getting to the best ideas faster. We build high-performing teams that can make an impact quickly and with high quality. To do this we are building a culture of execution centered on customer obsession collaboration ownership and accountability.

We champion an AI Forward People First philosophy to help us accelerate and innovate empowering our people to embrace their potential. If youre driven by purpose thrive on solving complex challenges and want to make a positive difference on a global scale we invite you to bring your talents to Zscaler to help shape the future of cybersecurity.

Role

We are looking for an experienced Senior Staff Cloud Infrastructure Engineer to join our Infrastructure team. This role is onsite and based in our San Jose CA office five days a week reporting to the Datacenter Deployment Manager. You will partner with engineers and product managers to facilitate hardware specification and selection while provisioning the staging environment for our global network expansion. By troubleshooting build environments and collaborating across engineering teams you will ensure the reliability of our infrastructure and drive the optimization of our deployment processes.

What youll do (Role Expectations)

• Partner with engineers product managers and stakeholders to facilitate new hardware and platform specification and selection

• Provision new hardware and network devices in a staging environment for global deployment to expand and supplement the network

• Troubleshoot issues within the build environment and repair or replace server and network components and infrastructure

• Collaborate with the maintenance network install and platform engineering teams to execute and validate build activities

• Engage and assist in optimizing processes to drive efficiency and scalability within the infrastructure pipeline

Who You Are (Success Profile)

• You thrive in ambiguity. Youre comfortable building the path as you walk it. You thrive in a dynamic environment seeing ambiguity not as a hindrance but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team not just yourself. You embrace our challenge culture by giving and receiving ongoing feedbackknowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What Were Looking for (Minimum Qualifications)

• 710 years of experience working in a hardware automation or build environment

• Demonstrated experience translating cloud workload requirements to bare metal platform requirements

• Deep understanding of various types of servers network devices and configurations including their influence on platform performance

• Proficiency with the LINUX/UNIX command line BIOS and OOB management such as ILO SAA iDRAC or IPMI

• Must be a U.S. citizen due to the nature of the assigned customers and possess the ability to occasionally lift and carry up to 50 lbs

What Will Make You Stand Out (Preferred Qualifications)

• Basic scripting capabilities in BASH or Python

• Experience with virtualization solutions such as KVM and Proxmox

• Familiarity with build automation technologies like Ansible or PXE boot and documentation tools such as Jira or Confluence

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At Zscaler we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages including:

By applying for this role you adhere to applicable laws regulations and Zscaler policies including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race color religion sex (including pregnancy or related medical conditions) age national origin sexual orientation gender identity or expression genetic information disability status protected veteran status or any other characteristic protected by federal state or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal state and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled have long term conditions mental health conditions or sincerely held religious beliefs or who are neurodivergent or require pregnancy-related support.