Technical Practice Consultant – Automation

Its fun to work in a company where people truly BELIEVE in what theyre doing!

Job Description:

Ingram Micro is a leading technology company for the global information technology ecosystem.

With the ability to reach nearly 90% of the globalpopulation we play a vital role in the worldwideIT sales channel bringing products and servicesfrom technology manufacturers and cloudproviders to business-to-business technologyexperts.

Our market reach diverse solutions and servicesportfolio and digital platform Ingram MicroXvantage set us apart.

Ingram Micro is seeking a highly experienced and visionary Technical Practice Consultant Automation to spearhead our automation and observability strategy across the Red Hat IBM and Elastic technology stacks. You will lead the development execution and scaling of our automation-focused technical practice enabling our partner ecosystem to deliver high-impact solutions in IT operations DevSecOps hybrid cloud and enterprise observability.

This role requires strong technical depth practice-building experience and the ability to collaborate effectively with vendors partners and internal teams in a distribution-driven go-to-market model.

Key Responsibilities:

Practice Leadership & GTM Strategy

• Define and lead Ingram Micros automation and observability practice strategy across Red Hat IBM and Elastic portfolios.
• Develop and maintain reusable solution offerings partner playbooks reference architectures and use cases.
• Align with vendor and internal sales leadership to drive pipeline growth and practice expansion.

Partner Enablement & Technical Capacity Building

• Build and deliver robust enablement programs to uplift partner technical capabilities across:
  • Red Hat Ansible Automation Platform and OpenShift
  • IBM Cloud Pak for AIOps Turbonomic Instana
  • Elastic Stack (ELK) including observability SIEM and APM solutions
• Lead bootcamps technical workshops webinars and labs for Ingram Micro partners and resellers.
• Guide partners through solution design certifications and delivery readiness.

Presales & Solution Development

• Support strategic partner opportunities by providing technical consultation solution validation and architecture leadership.
• Co-develop proofs-of-concept and pilots in collaboration with partners and vendors.
• Ensure seamless integration of Red Hat IBM and Elastic tools with cloud DevOps and ITSM ecosystems (e.g. ServiceNow Azure/AWS GitOps).
• Thought Leadership & Ecosystem Collaboration
• Act as the thought leader representing Ingram Micro in external forums partner events and industry panels.
• Collaborate closely with Red Hat IBM and Elastic technical teams to ensure solution roadmap alignment and co-selling support.
• Maintain a strong pulse on emerging trends in automation AI-driven operations and observability.

Required Skills and Qualifications

• Bachelors degree in Computer Science Engineering or a related technical field.
• 5- 8 years of experience in automation solution architecture or practice leadership in a B2B technology environment.
• Proven expertise in:
  • Red Hat Ansible Automation Platform & OpenShift
  • IBM Automation Stack (Cloud Pak for AIOps Instana Turbonomic)
  • Elastic Stack (Elasticsearch Kibana Beats Logstash APM SIEM)
• Strong track record of building partner practices developing GTM programs and supporting solution sales.
• Strong experience in cloud environments: AWS Azure and Google Cloud Platform (GCP).
• Hands-on experience with modern automation frameworks observability pipelines and integration architectures.
• Exceptional presentation facilitation and partner engagement skills.

Preferred Qualifications

• Red Hat Certified Specialist (Ansible OpenShift)
• IBM Certified Professional Cloud Pak for AIOps / Instana
• Elastic Certified Engineer or Observability Specialist
• Knowledge of ITSM DevOps pipelines CI/CD tools (Jenkins GitLab ArgoCD) and cloud-native architectures
• Experience working in a distributor-led model with strong partner/channel exposure