Emergency Assistance Customer Service Representative (Trilingual SpanishPortugueseEnglish) – On Site 247

Amsterdam - Netherlands

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title:

Emergency Assistance Customer Service Representative (Trilingual: Spanish/Portuguese/English) On Site - 24/7

Job Description

Are you someone who stays calm under pressure and knows how to take decisive action when it matters most As part of our Emergency Assistance team you play a vital role in critical situations from contacting emergency services to supporting motorists stranded on the road.

What we offer you:

A full-time employment contract with a gross monthly salary of 5099.37 including pension contributions;
A fully paid 9-week training program;
The possibility of two one-year contract extensions followed by a permanent contract;
A dynamic position in an international growing company where we work with the latest technologies;
International career opportunities;
Unlimited access to our Concentrix University that will allow you to further professionalize and grow.

Your Role:

As a member of our team you will be the first point of contact for people who urgently need help. Youll speak with callers and chat users to quickly assess their situation and determine the right assistance whether thats contacting the police after a break-in or arranging roadside support for a flat tire on the highway.

This role requires confidence decisiveness and empathy. You know how to act swiftly and effectively without losing your human touch. You listen carefully remain professional and ensure every customer receives the right solution as quickly as possible.

Customers reach us via phone and chat so its essential that you speak and write Spanish Portuguese and English fluently.

Please note: A Certificate of Conduct (VOG) is required and must be submitted within six weeks.

Concentrix is a great match if you:

Fluent in Spanish Portuguese and English. Spanish and Portuguese a split of C1-B2-level. English at B2-level. This is mandatory;
No problem working in shifts so you can work morning afternoon and night;
Are willing to work 100% at our location in Amsterdam;
It is a plus if you:
Have a degree in CPR or have knowledge of police fire or other emergency response;
Have experience in providing emergency response or communications;
Have experience with MS Office and Google Maps;

If you feel you dont check every box we still encourage you to apply. Well do our best to match you with the right job whether its this or another role.

Apply immediately!

Click the button below to apply directly or for more information contact Christina Daud at and or Djino Gunzeln at and .

Concentrix is an equal opportunity employer

Were proudly united as one team one company globally. Were committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs job requirements and professional qualifications without regard to race age gender identity sexual orientation religion ethnicity family or parental status national origin disability or any other classification protected by applicable national laws.

Location:

Nederland - Amsterdam

Language Requirements:

English (Required) Portuguese (Required) Spanish (Required)

Time Type:

If you are a California resident by submitting your information you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Required Experience:

Unclear Seniority

Job Title:Emergency Assistance Customer Service Representative (Trilingual: Spanish/Portuguese/English) On Site - 24/7Job DescriptionAre you someone who stays calm under pressure and knows how to take decisive action when it matters most As part of our Emergency Assistance team you play a vital rol...