Service Coordinator

Manchester - UK

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

To answer and log incoming calls and requests from internal and external customers

Coordination of engineer resources and labour in conjunction with other team members and Service Manager

To order parts and raise purchase orders for subcontractor labour where required

To initiate first stage internal and customer escalation processes

Take on projects as and when required and see them through to successful completion

To prioritise customer contracts / outstanding calls and despatch engineers.

To identify cost saving initiatives.

Where possible - to assist others with tasks that may be outside of the scope of your role

Ensure that all relevant company and legislative policies and best practices are adhered to and maintained at all times.

Effective and efficient WIP management of all call types from creation through to invoice completion and job closure

To comply with Integrals environmental policies and putting forward new ideas for improving environmental efficiencies.

Adhere to H&S procedures with due regard for business constraints and efficiency

Generating quotes for customers

Updating uploading and checking of the clients online systems & KPI reports

Provide holiday cover for other administration roles

To record and control cylinder rentals

To provide day to day support to the Administration Supervisor in call management call handling and general administration of the service contracts in line with customer and Integral KPIs.

Location:

On-site ManchesterGBR

If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table! If you require any changes to the application process please email or call 44(0) to contact one of our team members to discuss how to best support you throughout the process. Please note the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.

Required Experience:

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive g...