Night Manager JW Marriott Grosvenor House
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Job Summary
EXPLORE MARRIOTT
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
JW Marriottis part of Marriott Internationals luxury portfolio and consists of more than 110 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if youre happy our guests will be happy. Its as simple as that. Our hotels offer a work experience unlike any other where youll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training development recognition and most importantly a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. Thats The JW Treatment.
Grosvenor House Located on Park Lane in the heart of Mayfair our distinguished 5-star hotel offers exceptional accommodation epicurean delights and sweeping views over Hyde grand 5-star hotel celebrated its 95th anniversary in 2024. JW Marriott Grosvenor House London welcomescelebrities royalty and business leaders to Mayfair throughout its history and continues to do so. London is on the doorstep. Our guests are able to experience modern luxury in a place where they can be mindful and present and indulge in the inspired service and nourishing surroundings.
We are currently recruiting foran ambitious and passionate Night Managerwho strives to provide and inspire incredible guest service that creates truly memorable experiences for our guests. Join our amazing and diverse team and grow your career with Marriott International the worlds largest and most celebrated hospitality brand.
What we are looking for
- An individual with strong interpersonal skills and good people management ability
- Being innovative pro-active and reliable able to work alone and within a team
- Sufficient experience in a similar position and strong Front Office / Managerial experience
- An ambassador who must have a passion for hospitality being a role model as a leader and having a drive for sales
JOB SUMMARY
Serves as the property Manager on Duty overseeing all property operationsensuring its high quality as well as maintaining andexceeding standards during the overnight shift. The Night Manager will also;
- Representproperty management in resolving any guest or property related situation.
- Personally assistin resolving any issues and completing tasks.
- Provideservices that meet and exceed guest expectations at every turn ensuring ongoing repeat business and loyalty from our guests.
- Improves service offering from all departments by communicating and assisting individuals to understand guest needs providing guidance feedback and individual coaching when needed. Develops specific goals and plans to prioritize organize and accomplish theirwork
- Assists Front Office Manager in all areas to ensure a correct and smoothly-operating department
CANDIDATE PROFILE
Education and Experience
High school diploma or GED; 4 years experience in the guest services front desk housekeeping or related professional area.
OR
2-year degree from an accredited university in Hotel and Restaurant Management Hospitality Business Administration or related major; 2 years experience in the guest services front desk housekeeping or related professional area.
REWARDS FOR WORK BENEFITS FOR YOUR LIFESTYLE
As a world-class leader in the travel industry theres no better place than Marriott International to make your mark. Joining us youll get to entertain and meet people from all over the world as you build your experience. Youll find a place where your personality and ideas are appreciated just as much as the work you do. Youll grow through opportunities to explore the business opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others we welcome you to join our global family.
Well support you in and out of the workplace by offering:
- Team-spirited co-workers
- Encouraging management
- Wellbeing programs
- Comprehensive Training and Development program
- Marriott Discount Card enabling to benefits from hotel room gift shops and F&B across 130 countries.
- Recognition programs
- Meals at work
- Uniform
- Enrolment of Perks at Work - Access to unlimited deals of retailers and more
- 23days holiday increasing with service
- Cycle to work scheme
- Pension & Life Assurance
- Awards and recognition celebrations and many more.
Our highest priority is making you feel as welcome as our guests. We want you to know youre important to us and that youll make an impact in your role and for that youll be appreciated and valued.
Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive people-first are committed to non-discrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Kitchen Experience
- Inventory Control
- Hospitality Experience
- Dayforce
- Lean Six Sigma
- Management Experience
- Facilities Management
- Warehouse Experience
- Supervising Experience
- Restaurant Management
- Commercial Cleaning
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more
