Desktop Support Technician
Share
Job Location:
Washington, AR - USA
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Position Type:Hybrid
Hybrid Schedule: Onsite as needed
Contract Length: 8 months extensions
Position Overview:
The ITAM Desktop Tier III Technician delivers advanced desktop support through expert troubleshooting imaging configuration and deployment of Windows-based assets. This role ensures reliable end-user computing environments while supporting asset lifecycle management and continuous process improvement.
Duties:
Perform advanced imaging configuration and deployment of Windows desktops and laptops.
Deploy configure and validate hardware to meet technical and security standards.
Provide Tier III support for escalated desktop and application issues.
Diagnose and resolve complex Windows operating system and endpoint-related problems.
Support employee onboarding by configuring and deploying user-specific hardware and software.
Deliver technical guidance and training to end users as needed.
Maintain accurate IT asset records within asset management and tracking systems.
Support the full asset lifecycle including procurement refresh and decommissioning activities.
Identify opportunities for process improvements and system enhancements.
Collaborate with network security and development teams to align technical solutions with business needs.
Required Skills:
5 years of experience providing help desk support for Windows operating systems.
Strong understanding of endpoint protection and endpoint management tools.
Preferred Skills:
ITIL v4 Foundation certification.
CompTIA A certification or an equivalent technical support certification.
Required Experience:
Senior IC
Key Skills
- Mac Os
- Active Directory
- Desktop Support
- Computer Networking
- Mobile Devices
- Windows
- Remote Access Software
- SCCM
- Help Desk
- Operating Systems
- Remedy
- Troubleshooting
About Company
Careers at LingaTech: Love Where You Work! Welcome to the vibrant world of LingaTech, where technology meets fun and innovation! Are you ready to join the adventure? As a premier employer of top-notch technology consultants, we're on a mission to assemble the most talented and passion ... View more
