Revenue Operations & GTM Technology Manager

Harness is led by technologist and entrepreneur Jyoti Bansal founder of AppDynamics (acquired by Cisco for $3.7B). The company has raised $570M in Series E venture funding is valued at $5.5B and backed by top investors including Goldman Sachs Menlo Ventures IVP Google Ventures J.P. Morgan Capital One Ventures Citi Ventures ServiceNow Splunk Ventures and more. Harness is building the industrys leading AI-powered software delivery platform enabling teams worldwide to build test and deliver software faster safer and more reliably. Writing code is only 3040% of the engineering lifecycle the rest involves testing deployments security compliance and optimization. Harness brings AI and automation to this outer loop turning complex time-consuming workflows into streamlined processes at massive global scale.

The platform includes industry leading products inCI/CD Feature Flags Cloud Cost Management Service Reliability Chaos Engineering Software Engineering Insights Internal Developer Experience and API discovery observability governance and runtime protection. Over the past year Harness powered 128M deployments 81M builds 1.2T API calls protected and $1.9B in cloud spend optimized helping customers like United Airlines and Choice Hotels accelerate releases by up to 75% and achieve 10x DevOps efficiency. With employees in over 25 countries Harness is shaping the future of AI-driven software delivery and were looking for exceptional talent to help us move even faster.

Position Summary

Were seeking a Revenue Operations & GTM Technology Manager to join our dynamic Revenue Operations & Strategy team shaping Harness go-to-market strategy and global expansion. Partnering with our GTM Business Systems team this role acts as the primary subject matter expert of our GTM technology stack blending technical systems expertise detailed process optimization and operational enablement.

In this role your core mission will be to ensure the GTM team is efficient using modern tooling and properly enabled and aligned with top-level revenue priorities. Well lean on your expertise to assess our existing tech stack provide recommendations maintain performance and ensure maximum field adoption. This will be a high-visibility role partnering closely with our senior executives and GTM leaders across Sales Partner SDR Enablement and more.

Key Responsibilities

• Requirements Gathering & Solution Design: Partner closely with GTM stakeholders (Sales SDR Partner) and GTM Business Systems to understand business priorities and translate them into technology requirements
• User Enablement Documentation and Support: Develop comprehensive documentation and provide training to GTM teams drive adoption on top use cases and act as day-to-day support post-rollout
• AI Technology Transformation & Evaluation: Stay current with the rapidly evolving GTM technology market to evaluate and actively recommend emerging AI technologies for potential integration
• Process Automation & Efficiency: Identify opportunities for workflow automation across the tech stack to minimize manual intervention enhance data integrity and drive efficiency
• Data Governance & Quality: Enforce data accuracy maintenance protocols and compliance standards at the system level across all managed GTM applications

About You

• 4 years of experience in a high-growth B2B SaaS environment specifically in Revenue Operations Sales Systems/IT Enablement or Business Systems Analysis with a strong focus on GTM technology management
• Proficiency with CRM systems (Salesforce) and a broad range of GTM applications (Outreach Clari Impartner Actively Chorus outbound & enrichment technology)
• Strong understanding of system integrations and data workflows (e.g. APIs middleware ETL processes)
• Proven ability to translate high-level business strategy into technical system requirements and scalable architectural solutions
• Strong communication documentation and project management skills with the ability to clearly articulate technical limitations and opportunities to non-technical GTM leaders
• Experience with process automation tools (e.g. Zapier Workato) is a plus
• Experience with SQL reporting tools or data visualization software (e.g. Tableau) is a plus

Work Location

This is a Remote role with a preference for New York City NY or San Francisco CA.

What you will have at Harness

• Competitive salary
• Comprehensive healthcare benefits
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Flexible Time Off and Parental Leave
• Quarterly Harness TGIF-Off / 4 days
• Monthly quarterly and annual social and team-building events
• Recharge & Reset Program
• Monthly internet reimbursement
• Commuter benefits

The anticipated base salary range for this position is $164000 - $197000 annually. Salary is determined by a combination of factors including location level relevant experience and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position also includes a commission/variable component which is based on performance plus equity and benefits. More details about our company benefits can be found at the following link: valid authorization to work in the U.S. is required

Harness in the news:

• Accelerating Our Mission to Bring AI to Everything After Code
• Goldman Sachs leads investment in software delivery startup Harness at $5.5 billion valuation
• How Harness runs 16 startups within a startup at scale Jyoti Bansal
• Harness Research Shows AI Visibility Crisis Fueling Security Nightmare
• Harness has been named to the Inc. Power Partner list for software delivery success

All qualified applicants will receive consideration for employment without regard to race color religion sex or national origin.

Note on Fraudulent Recruiting/Offers

We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings unsolicited emails or messages claiming to be from our recruiters or hiring managers.

Please note we do not ask for sensitive or financial information via chat text or social media and any email communications will come from the domain @. Additionally Harness will never ask for any payment fee to be paid or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.

If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness please do not provide any personal or financial information and contact us immediately at. You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commissions website ( or you can contact your local law enforcement agency.