Service Lead NASC

Service Lead / Charge Nurse Manager NASC

• Permanent Full-Time (1.0 FTE)

• Greenlane Clinical Centre Pt Chevalier Auckland City Hospital

Kia kotahi te oranga mo te iti me te rahi o te hāpori
Healthy communities World-class healthcare Achieved together

Te Toka Tumai Auckland is seeking an experienced and committed leader to step into the role of Service Lead / Charge Nurse Manager Needs Assessment and Service Coordination (NASC). This is a key leadership position within Adult Community Services supporting our vision to deliver high-quality safe and equitable care to our diverse communities with a strong focus on Māori health gain and whānau-centred care.

About the role

As the Service Lead / Charge Nurse Manager for NASC you will provide strategic clinical and operational leadership to a large multidisciplinary service coordination team working across hospital and community settings. You will oversee workforce service delivery financial performance clinical safety and quality improvement.

This is an exciting opportunity for a leader who is passionate about supporting people to remain independent in their own home who thrives in a complex and dynamic environment and who is motivated to enable staff to perform at the top of their scope.

You will:

• Lead mentor and develop a team of 35 FTE delivering needs assessment and service coordination across Te Toka Tumai.
• Strengthen partnerships with primary care home-care providers NGOs and community partners.
• Ensure safe effective patient and whānau-centred care through robust triage clinical governance and quality systems.
• Guide service planning budgeting and operational performance to meet our health targets and community needs.
• Promote models of care that support self-management independence and seamless transitions between hospital and community.
• Champion Te Tiriti o Waitangi obligations and equitable health outcomes for Māori and Pacific peoples.

This position is based across our three community sites: Greenlane Clinical Centre Pt Chevalier (Kahui Marino) and Auckland City Hospital.

Please find Position Description for the Service Lead NASC here

Please find Position Description for Charge Nurse here

About You

You are an experienced confident and collaborative leader who can inspire teams drive improvement and build strong relationships across the health system. You bring compassion clarity and resilience to your work and are committed to upholding Te Tiriti o Waitangi in meaningful ways.

Essential

• Minimum 5 years relevant experience including at least 2 years in people leadership
• Relevant Allied health or Nursing Qualification with NZ registration and current Annual Practicing Certificate
• Experience in a healthcare environment
• NASC or community health experience
• Commitment to bicultural practice and equitable outcomes for Māori
• Ability to lead in a complex rapidly changing clinical environment
• Strong communication coaching and mentoring skills

Desired

• Budget and operational management experience
• Post-graduate or Masters-level study (completed or in progress)

What you will bring

• A collaborative and inclusive leadership style
• Deep understanding of person- and whānau-centred care
• Ability to implement and operationalise strategic plans
• Strong clinical governance knowledge and commitment to quality
• Experience leading change and supporting teams through transition
• Ability to prioritise delegate effectively and manage competing demands
• Courage to challenge inequities and champion improvements in practice

Why join us

At Te Toka Tumai Auckland you will be part of a supportive passionate and forward-thinking team committed to delivering the best possible care for our community. We are dedicated to:

• Safe high-quality services grounded in evidence and partnership
• Supporting our workforce to grow thrive and lead
• Honouring Te Tiriti o Waitangi and enabling Māori-led solutions
• Creating resilient flexible services that respond to our populations needs

This is your opportunity to influence service design build strong multidisciplinary collaboration and make a real difference in the lives of people who rely on NASC to remain well and independent at home.

Ready to take the next step

Apply now at quoting reference number ADHB23771.

For any enquiries about the role please contact Beth Rogers Service Clinical Director Adult Community Services at

Please attach a Cover Letter and your latest CV. If you have any queries about accessibility or technical issues with the online process please contact Maylaine Cerna Recruitment Consultant at to discuss how we can best support your application.

We will review applications as received and may proceed with the recruitment process before the closing date of this advert which is on January 11