Mailroom Supervisor

Anchorage, AK - USA

Hourly Salary: USD 28 - 35

Posted on: 22 hours ago

Vacancies: 1 Vacancy

Job Summary

Join a critical leadership role supporting Alaska Medicaid operations as the Data Entry and Mailroom this position you will oversee highvolume document preparation mailroom processing and scanning workflows that directly impact service accuracy timeliness and compliance for one of the states most essential healthcare programs. This role is ideal for an experienced supervisor who thrives in fastpaced processdriven environments excels at motivating teams and is committed to operational excellence. You will shape daily production outcomes drive quality standards and ensure the seamless movement of sensitive and missioncritical documentation.

WORKSITE: 3201 C ST STE 200Anchorage Alaska (In-Office)

WORK SCHEDULE: Full-Time Standard Business Hours

PAY RATE: $28.00 - $35.00

Paid sick leave based on state regulations after 90 days of employment
Medical dental and vision coverage after a waiting period (60% paid by Fortuna)
Free TeleMedicine and Mental Health support for all employees and their families
Additional voluntary benefits: Group Life Insurance Accidental Insurance Critical Care Short-Term Disability

WHAT YOULL DO

Manage daily operations of Data Entry and Mailroom teams supporting Alaska Medicaid
Oversee document preparation screening sorting batching and scanning workflows
Supervise the full scanning process from intake through quality assurance
Monitor courier operations and vehicle use
Maintain inventory of envelopes forms and supplies for internal and vendor usage
Track and report daily/weekly inventory statistics
Perform HR-related functions for Mailroom personnel
Assess operational backlogs and identify root causes
Prepare documentation for storage and retention
Serve as a mentor and leader to Data Entry and Mailroom staff
Monitor equipment performance identify issues and coordinate maintenance with Admin and Vendors
Ensure adherence to service agreements and performance expectations
Develop and maintain Standard Operating Procedures across assigned areas
Provide Quality Control oversight and report issues to leadership
Collaborate with leadership and account teams to share operational data and insights
Ensure staff training requirements are met and implemented effectively

WHAT YOULL BRING

Minimum of two years of supervisory experience
Demonstrated experience training and mentoring staff
Strong organizational skills with the ability to prioritize work independently
Ability to work collaboratively and independently
Strong communication skills and interpersonal effectiveness
Proficiency in time management and maintaining operational accuracy

Fortuna operates as a staffing agency that sources screens and presents potential candidates for employment opportunities on behalf of our clients.

Fortuna was founded in 2012 by practicing professionals with more than 50 combined years of experience. Our headquarters is in McClellan California with offices in Los Angeles and New York and satellite offices in the Philippines and Israel. Fortuna is an active member of multiple California service agreements including the CMAS ITMSA (Tier 2) and CalPERS SpringFed Pool as well as multiple municipalities and large corporation vendor pools.

Career Site:

Required Experience:

Manager

WORKSITE: 3201 C ST STE 200Anchorage Alaska (In-Office)

WORK SCHEDULE: Full-Time Standard Business Hours

PAY RATE: $28.00 - $35.00

Paid sick leave based on state regulations after 90 days of employment
Medical dental and vision coverage after a waiting period (60% paid by Fortuna)
Free TeleMedicine and Mental Health support for all employees and their families
Additional voluntary benefits: Group Life Insurance Accidental Insurance Critical Care Short-Term Disability

WHAT YOULL DO

Manage daily operations of Data Entry and Mailroom teams supporting Alaska Medicaid
Oversee document preparation screening sorting batching and scanning workflows
Supervise the full scanning process from intake through quality assurance
Monitor courier operations and vehicle use
Maintain inventory of envelopes forms and supplies for internal and vendor usage
Track and report daily/weekly inventory statistics
Perform HR-related functions for Mailroom personnel
Assess operational backlogs and identify root causes
Prepare documentation for storage and retention
Serve as a mentor and leader to Data Entry and Mailroom staff
Monitor equipment performance identify issues and coordinate maintenance with Admin and Vendors
Ensure adherence to service agreements and performance expectations
Develop and maintain Standard Operating Procedures across assigned areas
Provide Quality Control oversight and report issues to leadership
Collaborate with leadership and account teams to share operational data and insights
Ensure staff training requirements are met and implemented effectively