Human Resources Coordinator Associate Services

About us

About the role

KnitWell Groups Duluth-based HR team is expanding in their support of our 8 fashion brands so we are looking for a new Human Resources Coordinator to our close-knit team. The Human Resources Coordinator will resolve inquiries from associates managers terminated associates and other external parties. They will also help resolve concerns and issues regarding processes and policies through phone email and case management. This person will strive to meet all expected service levels and business performance goals performing a range of services and fully documenting all cases in the case management system.

The impact you can have

• Perform transactions related to hiring; promotions; performance management; payroll; benefits; transfers; leaves of absence; and onboarding/off-boarding.

• Utilize the HR Service Management System (Workday) to track cases and respond to requests

• Receive inbound inquiries via multiple channels (phone email case management etc.) clarify the need and assist in the resolution of concerns.

• Investigate issue areas and determine methods of mitigation to resolve problems

• Maintain employee electronic files.

What youll bring to the role

• Excellent customer service skills. Ability to communicate effectively both verbally and in writing.

• Proficiency in Microsoft Office (Excel Word and Outlook).Ability to conduct research utilize databases and produce writtendocuments

• Maintain a high level of confidentiality.

• Ability to work efficiently in fast-paced environment; maintain composure when working with customers.

• Strong interpersonal skills including sensitivity patience and flexibility to communicate with internal and external customers in a friendly courteous and efficientmanner.

• Experience in navigating human resources systems (Workday and ADP preferred)

Benefits

• You will be eligible to receive a merchandise discount at select KnitWell Group brands subject to each brands discount policies.

• Support for your individual development plus opportunities for career mobility within our family of brands.

• A culture of giving back local volunteer opportunities annual donation and volunteer match to eligible nonprofit organizations and philanthropic activities to support our communities.*

• Medical dental vision insurance & 401(K).*

• Employee Assistance Program (EAP).

• Time off paid time off & holidays.*

• The target hourly pay rate for this role is $20 - $23/hr. *

*Any job offer will consider factors such your qualifications relevant experience and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.

This position works a hybrid model in the KnitWell office location in Duluth MN.

Applicants to this position must be authorized to work for any employer in the US without sponsorship. We are not providing sponsorship for this position.

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Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidates qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy) race color national origin religion age disability genetic information military status sexual orientation gender identity or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process please contact The Company will make reasonable accommodations for otherwise qualified applicants or employees unless such accommodations would impose an undue hardship on the operations of the Companys Company will not revoke or alter a job offer based on an applicants request for reasonable accommodation.