WNS is hiring for an International Airlines - customer service process.
Role: Customer Support Representative (Email Process)
Shift: Rotational shifts including night shifts
Week-offs: 1 rotational week off
Pick up & Drop facilities provided
Key Responsibilities:
Draft professional emails to resolve customer queries and complaints.
Deliver exceptional customer service while handling sensitive issues.
Ensure prompt and accurate resolution of customer concerns in line with airlines service standards.
Required Skills:
Excellent written and verbal communication skills.
Strong email drafting and comprehension abilities.
Customer-centric approach with problem-solving mindset.
Graduate candidates with 6 months of customer service/email support experience are welcome to apply!
Registration is mandatory prior to attending the walk-in interview.
If youre referring to Naukri job posting please click the link - youre referring to LinkedIn job posting please click the link - :
Graduate
Remote Work :
No
Employment Type :
Full-time
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable busin ... View more