Front Office Supervisor

Whats in it for you... 

• Become part of a team thats very passionate about creating great hospitality experiences. 
• A competitive salary and plenty of opportunity for development.  
• Food on us during your shift. 
• Enjoy a free night at The Hoxton and a meal for two when you first start with us. 
• Training to get you settled into your role with ongoing development that helps you think make and thrive to set you up for success at work. 
• Time off to volunteer with one of our partner charities. 
• Hox Hero and Nifty fifty our rewards for going the extra mile and living our values. 
• An annual diversity and inclusion calendar of events creating opportunities for you to learn celebrate and make a positive impact. 
• Regular team get togethers from our High Fives to our (pretty special!) team parties we know how to have a good time! 
• The chance to challenge the norm and work in an environment that is both creative and rewarding. 
• Join an innovative fast-growing international group that is shaking things up on the hospitality scene. 
• Excellent discounts across The Hoxton and the global Ennismore family. 
• Regular team get togethers from our team drinks to our (pretty special!) bi-annual parties we know how to have a good time! 
• An annual diversity and inclusion calendar of events creating opportunities for you to learn celebrate and make a positive impact. 

What youll do 

• Youre the first face our guests see and you have your own way of treating them as individuals making them feel welcome and their stay special - the Hox way. 
• Deal with the coming and going of guests making sure all bills are correct and contain no surprises. 
• Work with all our teams to make sure were always busy and help our Front Office Manager with any overbooking levels. 
• Answer phones sort out requests give recommendations to the best show to see and the latest pop-up restaurant to try in the area - youre the one-stop-shop for our guests to turn to. 
• Inspire our receptionists to create a memorable effortless Hox experience for our guests from when they arrive over the course of their stay and until they get their bill and head off again. 
• Keeping the team motivated and informed of day-to-day activities. 

Qualifications :

What were looking for 

• Individuals. Youre looking for a place where you can be you; no clones in suits here. 
• Passion for hospitality whether thats a drink a meal an event or a bed for the night.  
• Youre all about having a positive impact on the people you interact with leaving them with a memorable experience.  
• Youre not precious. We leave our egos at the door and help get things done.  
• Youre up for doing things differently and trying (almost) everything once.  
• If we got stuck in a lift together wed have a good time and share a few laughs.  
• You want to be part of a team that works hard supports each other and has fun along the way.  
• Previous hotel (or similar) experience ideally having led/supervised a team. 
• Must be fluent in Spanish and English Catalan and additional languages will be highly valuable. 
• Previous experience with Opera PMS is an advantage. 

Additional Information :

Sus datos serán tratados por The Hoxton Poblenou (Middlebury Invest S.L.) para posibilitar su participación en nuestro proceso de selección. Puede solicitar información adicional acerca del referido tratamiento o sobre el ejercicio de sus derechos entre otros de acceso rectificación supresión oposición o portabilidad dirigiéndose a: The Hoxton Poblenou Avda. Diagonal 205. 08018 Barcelona o a  

Remote Work :

No

Employment Type :

Full-time