Security Control Centre Operator

Union: SEIU
Number of vacancies: 1
Site: Toronto General Hospital / Toronto Western Hospital
Department: Security
Reports to: Manager
Hours: 78.75 hours bi-weekly
Salary: $26.35 to $27.47 per hour. Start rate non-negotiable.
Status: Permanent Full-Time
Closing Date: December 25 2025

Duties

• To dispatch Security Guards at Toronto General Hospital Toronto Western Hospital and Princess Margaret Hospital to various calls relating to the physical security of the facilities and life safety;
• Monitor control and assess activities of Security Control Centre including the CCTV surveillance at TGH TWH and PM;
• Provide leadership and guidance to the Security Guards at TGH TWH and PM; perform administrative and other duties as assigned.

Qualifications :

• Completion of Grade XII or recognized equivalent
• Law and Security Administration Diploma and/or equivalent security experience
• Minimum two years experience in a control center/dispatch centre environment
• Excellent organizational and time management skills
• Strong interpersonal and customer service skills
• Must be computer literate
• MS Office computer program experience
• Demonstrated ability for working in a fast paced environment with multiple priorities.
• Must be able to assess and prioritize service requests upon demand
• Perform all aspects of the photo identification function as required
• Ability to read write understand and communicate in English

Additional Information :

Why join UHN

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world UHN offers a wide range of benefits programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor allowing you to find value where it matters most to you now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel restaurants parking phone plans auto insurance discounts on-site gyms etc.)

Current UHN employees must have successfully completed their probationary period have a good employee record along with satisfactory attendance in accordance with UHNs attendance management program to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading inaccurate or incorrect UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest however only those selected for further consideration will be contacted.

Remote Work :

No

Employment Type :

Full-time