HP Pre-Sales Technologist

Who are we

HP creates new possibilities for technology to have a meaningful impact on people businesses governments and society. The worlds largest technology company and one of the Fortune 100 Best Companies to Work For list in 2024 HP brings together a portfolio that spans printing personal computing software services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents.

HP invents engineers and delivers technology solutions that drive business value create social value and improve the lives of our clients. At HP we know that our people and values are the most important elements in this success. And we want you to add your voice and imagination to our mission. Learn more is looking for a true technical and strategic leader to join our team as a Principal Pre-sales Technologist and be the lead technical champion for the HP Workforce Experience Platform (WXP) and its corresponding solutions.

WXP is our cloud-based enterprise solution that helps organizations move from reactive IT to a proactive user-centric this role you will be responsible for building deep client relationships communicating the immense value of our proposed solutions and directly contributing to revenue growth. You will partner with stakeholders from the C-suite to the engineering teams influencing their business and technology decisions by designing and evangelizing WXP as their core strategic platform.

How Youll Make an Impact:

Strategic & Technical Evangelism

• Articulate the Why: Masterfully position the WXP value proposition demonstrating how its AI-powered predictive analytics and actionable insights drive down costs strengthen security and improve employee productivity.
• Command the Room: Develop and deliver compelling presentations demonstrations and Proof-of-Value (POV) sessions to executive and technical audiences.
• Own the Technical Proposal: Prepare and lead the technical responses to Requests for Proposals (RFPs) ensuring the proposed solution perfectly aligns with the clients business and technical needs.
• Showcase the Platform: Be the definitive expert in core WXP features including:
• DEX Scoring: Explaining how the Experience Score (0-100) is derived from both user sentiment and deep device telemetry (System Health OS Security Network Apps).
• Deep Diagnostics: Illustrating how to find the needle in the haystack for issues like Blue Screen errors battery health and application performance.
• Automation & Remediation: Demonstrating the power of the Script Gallery and custom automation to resolve issues at scale.

Consultative & C-Level Engagement

• Act as a Trusted C-Level Advisor: Forge deep strategic relationships with executives and senior stakeholders becoming the indispensable partner they turn to for advice on AI-driven decision-making and modern workforce strategy.
• Partner with Sales: Work closely with the sales team providing them with the critical technical insights and guidance required to effectively position our solutions and win deals.
• Engage All Key Buyers: Build trust and tailor your message to the specific needs of diverse stakeholders:
• Infrastructure Managers: (Focus on automation cost reduction and efficiency).
• DEX Leads: (Focus on sentiment tracking silent suffering and Smart Refresh insights).
• Security Architects: (Focus on BIOS security compliance and firmware automation).
• ESG Program Managers: (Focus on power usage metrics and sustainability dashboards).

Solution & Implementation Leadership

• Lead Complex Solution Design: Handle unique and complex customer challenges with creative problem-solving architecting innovative solutions that integrate WXP into their existing ecosystem.
• Plan for Growth: Identify the long-term growth path and scalability options for every solution. You will generate a comprehensive implementation plan identifying potential challenges and mitigating risks.
• Manage the Handoff: Oversee the implementation of the proposed solution ensuring a smooth and successful transition from the sales cycle to the deployment and operations teams.
• Assure Security & Compliance: Clearly articulate WXPs adherence to global standards (ISO 27001 SOC2 Type2) and address complex data privacy and residency requirements (e.g. EU Switzerland).

Market & Team Leadership

• Drive Thought Leadership: Contribute to high-impact initiatives by writing technical whitepapers creating articles or speaking at industry conferences to establish HPs expertise.
• Be the Voice of the Customer: Conduct market research to identify new trends and customer pain points. You will capture and communicate this feedback to Product Management and Engineering to ensure our platform continues to lead the market.
• Mentor the Team: Provide active guidance and mentorship to junior team members helping them develop both their technical acumen and their consultative selling skills.

What Youll Bring (Qualifications)

• Experience: 10 years of work experience preferably in technical pre-sales consultative selling or solutions architecture for cloud-based IT management Endpoint Management or Digital Employee Experience (DEX) platforms.
• Education: Bachelors degree in Computer Science Engineering or a related technical field. A degree in Sales Marketing or Business Administration is also highly valued (or commensurate work experience).
• Product & Platform Expertise: Strong understanding of DEX based platforms including WXP 1E NextThink etc..
• Microsoft Ecosystem Mastery: Expertise in the Microsoft endpoint management ecosystem particularly Microsoft Intune and Microsoft Entra ID.
• Business & Data Acumen: Strong grasp of the full SaaS sales lifecycle and experience with core business platforms.
• Salesforce (for sales process).
• PowerBI / Tableau / Splunk / ServiceNow (for data visualization and API integration).
• Process & Framework Knowledge: A strong understanding of IT Service Management (ITSM) principles (ServiceNow integration is a key plus) and Digital Employee Experience (DEX) as a business strategy.
• Cloud Architecture: Hands-on mastery of cloud-native principles (AWS Azure or GCP).
• AI/ML Concepts: Familiarity with AI capabilities within WXP such as Sentiment Analysis and Topic Modeling.
• Core Technologies: Knowledge of containerization (Docker/Kubernetes) APIs and virtualization (NVIDIA vGPU).
• Deployment: Ability to advise customers on environment readiness (whitelisting proxy configs).
• Executive Presence: Exceptional communication skills with a natural ability to simplify complex topics build credibility and present technical concepts to non-technical executives.

Bonus Points

• Professional cloud certifications (e.g. AWS Certified Solutions Architect Azure Solutions Architect).
• Hands-on experience with DevOps practices and CI/CD pipeline tools.
• A strong understanding of Agile development methodologies.

Complexity
Provides highly innovative solutions to complex problems within established policy.

Knowledge & Skills
Amazon Web Services
Application Programming Interface (API)
Cloud Computing
Cloud Services
Computer Science
Customer Success Management
Demonstration Skills
Enterprise Application Software
Extract Transform Load (ETL)
IT Infrastructure
Microsoft Azure
New Product Development
Presales
Product Management
Request For Proposal
Sales Process
Sales Prospecting
SAS (Software)
Software As A Service (SaaS)
Virtualization

Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties skills responsibilities knowledge etc. These may be subject to change and additional functions may be assigned as needed by management.

Job -

Schedule -

Shift -

Travel -

Relocation -

Equal Opportunity Employer (EEO) -

HP Inc. provides equal employment opportunity to all employees and prospective employees without regard to race color religion sex national origin ancestry citizenship sexual orientation age disability or status as a protected veteran marital status familial status physical or mental disability medical condition pregnancy genetic predisposition or carrier status uniformed service status political affiliation or any other characteristic protected by applicable national federal state and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information review HPsEEO Policy or read about your rights as an applicant under the law here: Know Your Rights: Workplace Discrimination is Illegal