Sales Coordinator Americas (FMX)
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Job Location:
Monthly Salary:
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
The Sales Coordinator is responsible for qualifying and closing sales businesses together with Director of Sales across Americas market. This role also serves as the day-to-day contact for the client post-sale and will oversee the coordination of full ship charters and large corporate program in order to delivery successful onboard yacht programs and events.
CORE RESPONSIBILITIES
- Conducts follow ups to qualified leads.
- Assists with sales presentations along with Directors of Sales.
- Creates proposals accurately reviews all sales quote & contracts.
- Act as the main point of contact for all finalized and contracted sales deals transitioning from the sales team to operations management.
- Attends department training industry networking events and client meetings.
- Assist in identifying and surpassing monthly quarterly and annual department goals.
- Collects & inputs all trip details for Charter Meeting and Incentive groups/charters and continually monitor and update as changes are made.
- Plans and coordinates customized events special onboard programming and entertainment unique food & beverage requests production requirements excursions and custom itineraries and other items that may be consistent with the parameters of the clients charter agreement.
- Creates & distributes all yacht memos and operational plans to Client and Yacht with all necessary information.
- Travel with client to conduct operations meetings host site inspections and act as corporate liaison onboard
- Ensure payments are received by agreed payment date and prior to sailing (according to terms of contract).
- Develop Marketing plans & efforts with the Marketing department and coordinate updates to all necessary assets or fleet amenity changes.
- Work with itinerary planning & destination experiences department to distribute luggage and documents for Charter/Group.
- Collaborate with Operations Department on requests to accommodate group or charterer needs.
- Develop Event Management System requirements in collaboration with IT a Hotel Operations areas
- Maintain Sales records and preferences in the Events System.
- Communicate and escalate service issues appropriately including timely follow up.
- Oversee program wrap-up process including internal documentation client feedback and financial reconciliations.
Qualifications :
- Bachelors degree or equivalent combination of education & experience
- At least 3 years of Sales Operations/Coordination. Previous experience with cruise program planning; understanding of the inner workings of cruise lines and onboard ships. Shipboard operational experiences is preferred.
- Strong customer service/people skills including diplomacy and ability to establish winning relationships with employees colleagues clients and supplier/vendors.
- Ability to use creative problem-solving skills; overcoming obstacles and challenges throughout program planning stages and implementation.
- Must be adept at multi-tasking and meeting deadlines in a fast-paced environment.
- Ability to effectively interact with all levels of the company.
- Strong attention to detail and organizational skills.
- Ability to handle and maintain the confidentiality of sensitive information.
- Process oriented able to develop and refine workflow processes for maximum efficiency
- Fluent in English.
Additional Information :
A real work life balance
ALL - Heartist Program: Unforgettable stays and experiences at all Accor locations and partner venues worldwide.
And at our Issy les Moulineaux site: Collaborative workspaces an employee restaurant unlimited coffee gaming and sports areas a concierge service and a park just across the street.
Attractive Finance benefits
Sustainable Mobility Package for the use of green transportation or 50% coverage of Pass Navigo (public transportation pass).
Learning & development
Talent Management at the earth our strategy.
We want you to feel free to dare and free to grow by opening new doors to continuous learning and skills development. Challenge yourself and switch between jobs brands and career paths
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Microsoft Office
- Customer Service
- Hotel Experience
- Hospitality Experience
- Basic Math
- Microsoft Powerpoint
- Salesforce
- Filing
- Project Management Software
- Administrative Experience
- Sales Support
About Company
Innovation. Inspiration. Emotion. We are 330,000+ hospitality Talents perfecting the art of welcome with passion, inspiring and designing new ways of connecting and experiencing the world. People are the heart of everything we do fostering authentic and meaningful connections, and c ... View more
