Program Manager Emergency Management

POSITION SUMMARY:

The Emergency Management Program Manager is responsible for the administration operations and development of the emergency management program at Boston Medical Center South. This role requires an experienced professional with broad expertise in emergency management public health and hospital administration ensuring regulatory compliance disaster preparedness response coordination and continuity of operations.

Reporting to the Chief Operating Officer and indirectly to the Chief Medical Officer the Program Manager collaborates with clinical and non-clinical leadership across BMCHS ambulatory and operational sectors to implement emergency preparedness strategies and maintain enterprise-wide resilience. The Program Manager will also lead interdisciplinary teams implement policies and tactical procedures and coordinate with external agencies to enhance BMCHS emergency response capabilities.

Position: Program Manager - Emergency Management

Department: Nursing Administration

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

Program Implementation and Emergency Preparedness

• Lead interdisciplinary teams to execute integrated emergency management planning training and exercises.

• Author operational-level emergency response plans and tactical procedures for enterprise resilience.

• Coordinate strategic risk reviews with key stakeholders maintaining Hazard Vulnerability Analyses (HVA) the Emergency Operations Plan (EOP) and Annexes.

• Ensure regulatory compliance with Joint Commission CARF CMS MEMA COBTH FEMA DHS and other agencies.

• Coordinate and oversee the procurement maintenance and deployment of emergency management equipment.

• Assist in the management of grant-funded programs including financial planning compliance reporting and proposal development.

• Serve as a key emergency management leader during incidents disasters and activations.

• Represent BMC at city state and federal emergency management meetings and regulatory audits.

Personnel & Team Leadership

• Supervise mentor and manage emergency management staff graduate interns and residents rotating through the department as required.

• Conduct staff training after-action reports incident action reports and development programs to enhance readiness.

• Promote a culture of excellence ensuring team members remain aligned with BMCs mission and emergency preparedness goals.

Collaboration & Stakeholder Engagement

• Build and maintain strong professional relationships across BMCHS departments facilities and external agencies.

• Engage in community outreach and professional networking to enhance emergency preparedness initiatives.

• Work closely with hospital leadership public health organizations and emergency response agencies to improve disaster response and coordination efforts.

Operational & Administrative Responsibilities

• Manage data collection documentation and reporting related to emergency preparedness initiatives.

• Manage the Emergency communications platform (e.g. Alertmedia Send Word Now).

• Facilitate weekly staff meetings reviewing program effectiveness staff needs and regulatory updates.

• Facilitate Emergency Management Committee coordination meetings and organizing committee work and manage minutes.

• Coordinate collaborative meetings among various facilities of the BMCHS as required.

Other Requirements

• On-call availability to lead emergency management response activities including nights weekends and holidays as needed.

• On-site availability to effectively coordinate with interdepartmental teams implement training and manage emergency management response activities.

• Ability to conduct emergency preparedness training and lead real-time crisis response efforts.

• Additional business duties may be assigned based on business needs and organizational requirements

JOB REQUIREMENTS

EDUCATION:

• Bachelors Degree in Emergency Management Healthcare Administration Public Health Occupational Health & Safety or related field.

CERTIFICATES LICENSES REGISTRATIONS REQUIRED:

Incident Command Systems (ICS)

EXPERIENCE:

• 3-5 years of relevant experience in emergency management public health hospital administration or emergency services with at least 2 years in a leadership role.

PREFERRED EDUCATION AND EXPERIENCE:

• Masters Degree in Emergency Management Healthcare Administration Public Health Occupational Health & Safety or related field.

• Incident Command Systems (ICS) 300

• Experience with HazMat First Receiver training preferred.

KNOWLEDGE AND SKILLS:

• Strong leadership and team coordination abilities.

• Expertise in emergency planning regulatory compliance and hospital operations.

• Excellent oral and written communication skills for reports grants and stakeholder engagement.

• Experience in grant management training team building and program development.

• Proficiency in Microsoft Office Suite web-based reporting systems and emergency management technologies.

• Knowledge of multi-agency coordination disaster response frameworks and hospital emergency preparedness protocols.

Compensation Range:

This range offers an estimate based on the minimum job qualifications. However our approach to determining base pay is comprehensive and a broad range of factors is considered when making an offer. This includes education experience skills and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs internal equity and addition BMCHS offers generous total compensation that includes but is not limited to benefits (medical dental vision pharmacy) discretionary annual bonuses and merit increases Flexible Spending Accounts 403(b) savings matches paid time off career advancement opportunities and resources to support employee and family well-being.

NOTE: This range is based on Boston-area data and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans

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