Office Services Associate (MailCopyPrintHospitality)

Office Services Associate (Mail/Copy/Print/Hospitality) - Boston MA (FT)

The IST Office Services Associate performs daily activities in Office Services at our clients location as a direct employee of IST. The client services provided at the site include but are not limited to business support services office services mail copy print and records management at a client site in Boston MA

There are opportunities for advancement both within this location as well as other locations IST manages across the Boston Market.

IST is a rapidly growing business process outsourcing (BPO) company and the largest American privately-owned facilities management company. Founded in 1997 the company is a two-time recipient of the Human Resources Professional Excellence Award granted by the Society for Human Resource Management.

Benefits Include: Medical Dental Vision STD LTD Life Paid Time Off Paid Holidays and Bonus Incentives

Hours: This is for a MID SHIFT 10 AM to 7 PM Monday through Friday. There are some opportunities for Overtime.

Compensation: While the compensation for this position is finally dependent upon the candidates experience/qualifications the approximate compensation for this position will be $23.00 - $25.00to be paid hourly.

Key Responsibilities include:

• Reports directly to an IST Manager
• Will learn a variety of skills including printing/copying mail delivery inbound/outbound package processing customer service training email composition training and many other relevant skills
• We also work with moving tables and chairs for a large number of conference rooms
• Kitchen stocking and loading dishwashers in common areas is part of the responsibility for this position
• Promotes high motivation and customer satisfaction
  • Maintains efficient work-flowand is accountable for quality and efficiency of their work
  • Maintain effective written and oral communications with clients managers and peers
  • Prioritize work as required to ensure customer needs are met in regards to on-time delivery of services and quality of work
• Insures maximization of productivity through efficient use of standard operating procedures
• Develops new procedures to improve the operation of the sites and to lower operating costs
• Completes other tasks as assigned

Job Requirements:

• High school diploma or equivalent (GED)
• 1-2 years of experience in an Office Services environment; Knowledge of Microsoft Office (Word & Excel) and familiarity with computer basics is preferred.
• Ability to communicate both verbally and written with customers and other employees both one-on-one and during meetings; Must have attention to detail and critically think through and resolve problems
• Must have customer service skills and be able to maintain a consistent high level of service; Must have ability to multi-task manage multiple accounts and establish priorities
• A valid drivers license and/or reliable transportation to and from work
• Lifting up to 55 pounds; Standing for long periods of time; Significant walking; Willingness to cross-train for other job functions
• The ability to obtain a US Government Secret Clearance within the first few months of employment with IST

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completingyour application for employment please let us know by informing our Talent Acquisition team. Contact information here: respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.