Senior Digital Experience Specialist
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Job Location:
Cape Town - South Africa
Monthly Salary:
Not Disclosed
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Overview
Connecting clients to markets and talent to opportunity.
With 4500 employees and over 300000 commercial institutional payments and retail clients we operate from more than 70 offices spread across six continents. As a Fortune 100 Nasdaq-listed provider we connect clients to the global markets focusing on innovation human connection and providing world-class products and services to all types of investors.
Whether you want to forge a career connecting our retail clients to potential trading opportunities or ingrain yourself in the world of institutional investing StoneX Group is made up of four business segments that offer endless potential for progression and growth.
Responsibilities
Position Purpose: Reporting to the Senior Manager Global Digital Experience you will own the experimentation and optimization program for our regional websites (and adjacent digital journeys). Using testing analytics and research youll deliver measurable improvements in client satisfaction conversion activation and retention. Embedded in Central Marketing youll partner with in-house creative/design UX SEO Product Managers Web Editors and Paid Media to prioritize hypotheses build A/B/n and multivariate tests and scale proven solutions - while maintaining robust QA consent/compliance and accessibility standards. You will balance strategy and execution: shaping the roadmap and sizing impact then rolling up your sleeves to launch analyze and implement changes. Youre persistent outcomes-driven and comfortable iterating through changes that take time to realize full value.
What youll own
- The CRO roadmap: prioritization sequencing and stakeholder alignment.
- Experiment design & analysis: insights discovery hypothesis quality build A/B or multivariate tests result interpretation and clear read-outs.
- Landing page & journey optimization across acquisition onboarding funding and trading flowsbalancing growth with compliance and UX.
- Personalization: audience segmentation targeting strategies and measurement with guardrails.
- Program governance: documentation QA release checks and a repeatable process from idea test rollout.
Day-to-day responsibilities
- Translate insights from GA4 Contentsquare session replays surveys and qualitative research into prioritized hypotheses.
- Build and launch A/B/n and multivariate tests via Monetate (or similar: Optimizely/VWO/AB Tasty).
- Partner with UX Design Copy SEO Paid Media Product and regional Marketing to scope concepts prototype fast and iterate weekly.
- Map end-to-end user journeys; quantify friction identify opportunity sizes and propose experiments with expected impact.
- Create crisp executive-ready reporting and maintain a living experiment library.
Qualifications
To land this role you will need:
- 57 years in CRO/experimentation and web analytics with proven commercial impact.
- Strong statistical literacy (hypothesis testing power/MDE sequential testing pitfalls SRM detection).
- Hands-on with GA4 Monetate (or Optimizely/VWO/AB Tasty) Contentsquare or similar
- Proficiency in SQL (BigQuery or similar) and spreadsheet analysis; familiarity with BI (Looker/Tableau/Power BI).
- Working knowledge of HTML CSS Java; able to read code collaborate with engineering on server-side or hybrid experiments and QA technical implementations.
- Excellent stakeholder management and storytelling; can influence non-experts and drive decisions.
- Solid UX sense and familiarity with design systems; strong written communication.
- Comfort working in a regulated environment with clear guardrails.
Nice-to-have
- Scripting for analysis (Python/R) and experiment QA/debugging.
- Experience in financial services multi-locale sites and localization testing.
- Tag management (GTM)
Working environment:
- Permanent full-time 4 days per week in office.
Required Experience:
Senior IC
Key Skills
- Computer Hardware
- Mac Os
- Manufacturing & Controls
- Root cause Analysis
- Windows
- Customer Support
- Remote Access Software
- Operating Systems
- Encryption
- Remedy
- Chemistry
- Cerner
About Company
We are an institutional-grade financial services franchise that provides global market access, clearing and execution, trading platforms and more.
