Customer Service Coordinator
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Job Location:
Yearly Salary:
Posted on:
16 days ago
Vacancies:
1 Vacancy
Job Summary
Customer Service Coordinator
Wrotham
28500 On Call Bonus Excellent Benefits
Our client is a leading Repairs and Maintenance business based in Wrotham.
Due to ongoing growth they are currently seeking a Customer Service Coordinator to join their team on a full-time permanent basis.
The Customer Service Coordinator will provide high-quality service levels to customers as well as support an internal team.
Responsibilities will include:
* Maintain internal CRM and call logging systems with updated information
* Liaise with customers regarding reactive maintenance issues and schedule contractors to complete work on time and within budget
* Support Project Managers with the production of quotes placing subcontractor orders purchasing and ensuring all necessary access permits are obtained for jobs
The ideal candidate will be able to demonstrate:
Excellent customer service organisational and administration skills
Excellent telephone manner confidence and enthusiasm
Excellent IT skills
Experience in multi-tasking and working to tight deadlines
An excellent team player with experience in delivering high standards of customer service
This is a fantastic opportunity to join a growing friendly business that can offer ongoing training and development. An excellent benefits package is on offer including 25 days holiday plus bank holidays with an additional day at 3 years another at 5 years another at 10 years and 2 more at 15 years a pension scheme and healthcare. Hours for this role are Monday to Friday 8 am-5 pm on-site at their office in Wrotham.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same addition if your CV is heavy with graphics etc please could you also submit a clean copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts industry updates and market...
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Wrotham
28500 On Call Bonus Excellent Benefits
Our client is a leading Repairs and Maintenance business based in Wrotham.
Due to ongoing growth they are currently seeking a Customer Service Coordinator to join their team on a full-time permanent basis.
The Customer Service Coordinator will provide high-quality service levels to customers as well as support an internal team.
Responsibilities will include:
* Maintain internal CRM and call logging systems with updated information
* Liaise with customers regarding reactive maintenance issues and schedule contractors to complete work on time and within budget
* Support Project Managers with the production of quotes placing subcontractor orders purchasing and ensuring all necessary access permits are obtained for jobs
The ideal candidate will be able to demonstrate:
Excellent customer service organisational and administration skills
Excellent telephone manner confidence and enthusiasm
Excellent IT skills
Experience in multi-tasking and working to tight deadlines
An excellent team player with experience in delivering high standards of customer service
This is a fantastic opportunity to join a growing friendly business that can offer ongoing training and development. An excellent benefits package is on offer including 25 days holiday plus bank holidays with an additional day at 3 years another at 5 years another at 10 years and 2 more at 15 years a pension scheme and healthcare. Hours for this role are Monday to Friday 8 am-5 pm on-site at their office in Wrotham.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same addition if your CV is heavy with graphics etc please could you also submit a clean copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts industry updates and market...
Required Skills:
Customer Service Reactive Maintenance Engineering Service Levels Scheduling
Company Industry
Facilities Management
Key Skills
- Customer Service
- Reactive Maintenance
- Engineering
- Service Levels
- Scheduling
About Company
KHR - Recruitment Specialists
8 employees
KHR is an award-winning, independent, recruitment consultancy, established in 1998. Based in Kent, our team of professional, friendly recruiters offers a ‘belt and braces’ solution to your recruitment needs by using search and selection recruitment techniques hand in hand ... View more
