Senior Business Analyst

Applying equity and social justice principles is a daily responsibility and a foundational expectation for all of King County this role you will apply equity and social justice principles to all aspects of the work.

As a Senior Business Analyst you will:

• Focus on leading the Business Intelligence and Statistical Analysis work while supporting the Bus Operations Division.
• Own all business processes and documentation related to Business Intelligence and Statistical Analysis including work request intake and backlog management. Ensure necessary information for prioritization and work assignment manage tasks train team members monitor assignments and verify acceptance criteria from customers.
• Develop and implement a visual management system for the Division which includes gathering requirements and customer needs for visual indicators creating dashboards or tier boards performing statistical analysis as required teaching teams the necessary behaviors and habits for daily board utilization coaching leaders on Leader Standard Work and routines and conducting internal audits to assess the systems maturity.
• Lead the Business Intelligence and Statistical Analysis team to gather current state requirements and document complex data using techniques such as stakeholder interviews surveys workshops data extraction and analysis.
• Analyze data to draw insights and make data-driven recommendations that support decision-making. Experience with data visualization tools including Power Bl is highly desirable. Ensure that data collection methods integrate equity principles.
• Lead and facilitate meetings by preparing agendas coaching presenters and managing action items to ensure effective follow-up and execution. Foster a welcoming and inclusive environment for a diverse workforce with varying skills and abilities and encourage active participation and engagement from all attendees.
• Lead change management initiatives by developing and executing strategies to support the adoption of new processes and technologies including developing change management plan. Communicate effectively with stakeholders provide training and support to teams and monitor the progress to ensure successful implementation and sustainability.
• Act as a coach and leader fostering a collaborative and supportive team environment.
• Maintain a high level of organization in all aspects of the role.
• Manage projects by developing detailed project plans setting timelines and coordinating resources to ensure successful completion. Conduct risk assessments to identify potential issues develop mitigation strategies and monitor risks throughout the project lifecycle to ensure timely and effective resolution.
• Ensure exceptional customer service by actively engaging with customers and stakeholders to understand their needs addressing concerns promptly and providing effective solutions.
• Create comprehensive documentation including detailed requirements specifications use cases data/process flow diagrams business process models and user stories.
• Other duties as assigned.

Candidates must meet the following minimum qualifications to be considered for the position:

• A Bachelors degree in Statistics Business Computer Science or a related Technical (preferred) field.
• Three years of experience working with statistical data analysis reporting and visualization or any combination of experience/education/training that provides the required knowledge skills and abilities to perform the work.
• Skill and ability to build teams lead others coach mentor train and/or teach adult learners.
• Knowledge and understanding of Equity and Social Justice principles.
• Advanced knowledge of analysis design and development and maintenance of complex business and data management systems.
• Skill and experience extracting and analyzing data solving complex analytical problems and making recommendations based on analysis of data and information.
• Knowledge and skill in basic statistics and data analysis methods.
• Effective verbal and written communication skills including preparing clear concise reports and making presentations to diverse audiences.
• Knowledge and experience with project management techniques methodologies and tools.
• Skill and experience facilitating small and large group meetings process improvement workshops and/or discussion groups.
• Skill and experience working with a variety of individuals from diverse backgrounds and organizational roles breaking down barriers to open communication and developing/maintaining collaborative relationships.
• Strong customer service skills and knowledge.

Desirable Qualifications include:

• Knowledge of process improvement methods like Lean and Six Sigma.
• Experience with data visualization tools including data analytics software such as Power Bl or SQL.
• Knowledge and understanding of group dynamics and change management methods to build cohesive teams.
• Advanced knowledge of King Countys administrative systems policies and procedures.
• Experience working in a transit organization.
• Experience with designing and developing a Business Analyst Program.

To Apply:

If you are interested in pursuing this position please follow the application instructions carefully. If you need this announcement in an alternate language or format would like to request accommodation or assistance in the application or assessment process or if you have questions please contact Kam Kaur Talent Advisor at.

Required Application Materials:

• Submit an online application through ourcareerssite. Update your application with all relevant work history going back at least 10 years (or more if necessary) including detailed job duties dates of employment and clear explanations for reasons for leaving.
• Attach a resume.
• Attach a cover letter that highlights how your experience knowledge and skills align with the positions responsibilities. Your cover letter should also clearly articulate your interest in this position.
• Thoroughly respond to all required Supplemental Questions within the application.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race color religion national origin sex (including gender identity sexual orientation and pregnancy) age genetic information disability veteran status or other protected class. Our EEO policy applies to all employment actions including but not limited to recruitment hiring selection for training promotion transfer demotion layoff termination rates of pay or other forms of compensation.