Owner Liaison

Abuta District - Japan

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Job Description: Owner Liaison

Company Overview:

Ski Japan is a reputable property management company located in the vibrant resort town of Hirafu Japan. We specialize in providing exceptional hospitality and property management services to guests and owners alike from all around the world. Our team is dedicated to creating memorable experiences for guests and maximizing the value of property investments for owners.

Position Overview:

We are seeking a highly motivated and organized individual to join our team as an Owner Liaison Assistant. This role is crucial in ensuring effective communication and collaboration between property owners guests and internal departments. The successful candidate will play a vital role in supporting asset management activities and maintaining excellent relationships with property owners. This role will develop into the full Owner Liaison quickly and will only be an Assistant through training.

Qualities and Skills:

Excellent communication skills in English (Spoken/Written) and Japanese (Spoken minimum)
Ability to speak Chinese is not required but is still highly valued
Exceptional interpersonal skills with a customer service orientation
Detail-oriented and highly organized capable of managing multiple tasks simultaneously
Strong problem-solving abilities with a proactive and solutions-oriented mindset
Ability to work independently and as part of a team in a fast-paced environment
Proficient in using technology including Microsoft Office Suite and property management systems
Quick learner and able to adapt to changes easily

Key Duties and Responsibilities:

Serve as the primary point of contact for property owners addressing inquiries concerns and requests promptly and professionally
Maintain regular and clear communication with property owners providing updates on property performance occupancy rates and maintenance activities as required
Preparing and overseeing Annual General Meetings (AGMs) for managed properties with Management Associations
Update and execute Management Agreements and Management and Letting Agreements for property owners as needed
Work closely with the Property and Maintenance teams to ensure that work orders purchase orders and maintenance requests are promptly actioned
Assist with the organization and documentation of lease agreements invoices and other legal and financial documents
Collaborate with internal departments to ensure seamless guest experiences and property operations
Coordinate and schedule property viewings for potential buyers or investors
Secure new properties for management and letting in the Hirafu Rusutsu and Hakuba areas

Requirements:

Fluency in English (Written/Spoken) and Japanese (Spoken N3 minimum) is essential
Minimum 2 years experience in customer service property management real estate hospitality or a similar role
Excellent organizational and time management skills
Proficiency in using Microsoft Office Suite and property management systems
Valid drivers license
Ability to work flexible hours including weekends and holidays as required
Valid Visa to work in Japan OR fulfill the requirements of obtaining a sponsored visa (Min. 10 years experience in a relevant field or a bachelors degree required)

Renumeration:

Salary package between 3.5 - 4 million yen/year
Subsidised staff accommodation available
Lift Pass Program available/ winter allowance

Working Hours: Standard working hours of 5 x days per week and average of 40 hours per week. Weekend work will be required during winter months. Hours will be flexible depending on operational needs however in general are from 8:30am to 5:30pm.

As Owner Liaison in winter months particularly you will be required to schedule yourself based on owner arrivals/departures and may require overtime.

Job Description: Owner Liaison Company Overview: Ski Japan is a reputable property management company located in the vibrant resort town of Hirafu Japan. We specialize in providing exceptional hospitality and property management services to guests and owners alike from all around the world. Our team...