Surveillance Agent

Baton Rouge, LA - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Why Ballys

Ballys Corporation is a global casino-entertainment company with a growing omni-channel presence. Ballys owns and operates 19 casinos across 11 states along with a golf course in New York and a horse racetrack in Colorado and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle UK expands its international reach. It also owns Bally Bet a first-in-class sports betting platform Bally Casino a growing iCasino platform Ballys Interactive International division (formerly Gamesys Group) a leading global interactive gaming operator and a significant economic stake in Intralot S.A. a global lottery management and services business.

With 11500 employees its casino operations include approximately 17700 slot machines 630 table games and 3950 hotel rooms. Ballys also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.

The Role:

A Surveillance Agent protects casino assets via CCTV in accordance with IRGC regulations and internal addition to providing outstanding guest service to internal and external guests.

Responsibilities:

Maintain a pleasant friendly and welcoming attitude toward all external and internal guests at all times.
Observe all guest and team member activities in all monitored areas including but not limited to casino floor cage count room restaurants and back of house common areas.
Monitor activity for criminal activity violation of Iowa Racing and Gaming Commission regulations and/or violation of company policies and procedures.
Appropriately record activities and report observations to company and Iowa Racing and Gaming Commission officials.
Maintain strict confidentiality relative to financial information company policies and procedures and team member and guest information.
Track and complete all government reporting.
Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
Keep work area in a clean and orderly manner.
Adhere to regulatory departmental and Company policies in an ethical manner and empower and require others to do the same.
Must be able to work a flexible schedule as required by business operations including late nights weekends and holidays; shifts may change.
Perform other duties as assigned or reasonably requested by any member of management.

Qualifications:

A high school diploma or GED equivalent is preferred.
One to two years of surveillance experience preferred.
Must possess excellent teamwork interpersonal guest service written and verbal communication skills.
Must have a professional demeanor and presence with the ability to interact with guests and team members in the Company.
Gaming industry experience is preferred.

Whats in it for you:

Top industry pay
Tuition Reimbursement
401k with company match
Comprehensive health packages
Paid Time Off

Target Salary Range: $15.00 per hour

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

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Required Experience:

Unclear Seniority

Why BallysBallys Corporation is a global casino-entertainment company with a growing omni-channel presence. Ballys owns and operates 19 casinos across 11 states along with a golf course in New York and a horse racetrack in Colorado and holds OSB licenses in 13 jurisdictions in North America. The acq...