We are seeking a reliable and service-focused Reservations Agent to join our team in New Orleans. This role is essential in managing reservations accurately assisting clients with inquiries and ensuring a smooth booking experience. The ideal candidate is organized communicative and comfortable working in a fast-paced environment while maintaining a high standard of professionalism.
Responsibilities
Handle incoming reservation requests via phone email or internal systems
Accurately process bookings modifications and cancellations
Provide clear and professional information regarding availability policies and services
Maintain updated and accurate reservation records
Coordinate with internal teams to ensure booking accuracy and customer satisfaction
Resolve basic customer concerns in a timely and professional manner
Follow company procedures and quality standards consistently
Qualifications :
Strong communication and interpersonal skills
Excellent attention to detail and organizational abilities
Ability to multitask and manage time effectively
Professional demeanor and customer-oriented mindset
Basic computer proficiency and ability to learn reservation systems
Reliable punctual and able to work independently or as part of a team
Additional Information :
Competitive salary ($47000 $51000 annually)
Opportunities for professional growth and career advancement
Skill development through ongoing training and support
Stable full-time position in a professional work environment
Supportive team culture focused on collaboration and success
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more