Dir Physician Billing

Ann & Robert H. Lurie Childrens Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence kids and their families are at the center of all we do. Ann & Robert H. Lurie Childrens Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

General Summary:

The Director of Revenue Cycle Physician Billing provides leadership to the physician billing team. They elevate the productivity and effectiveness of the Revenue Cycle physician billing team through coaching mentoring and supporting employees to do their best work. The director leverages market research and industry best practices to deliver an efficient cost effective and robust revenue cycle. This includes ensuring projects and initiatives are completed on time on budget and with the stated benefit. The director makes strategic data-driven decisions that prioritize initiatives and allocate resources in service of revenue cycle and organizational goals. The director proactively eliminates roadblocks and is adept at leading employees through change. Under their leadership employees feel connected to their work our mission and each other.

Essential Job Functions:

• Maximize the efficiency of billing and follow-up processes for Lurie Childrens Hospital of Chicago Medical Centers physician groups; review analyze and interpret operational data to assess the need for process and workflow revisions and enhancements.

• Monitor performance within all Lurie Childrens physician billing and follow-up functions and address any issues to ensure that the activities of the billing and follow-up operations are following all regulatory guidelines and requirements. Take appropriate action to realign billing and follow-up processes to ensure we are meeting KPIs industry best practice and benchmark standards.

• Management and oversight of all billing and follow-up service and software vendors on a day-to-day basis. Analyze performance trends impacting billing and follow-up.

• Manage physician billing and follow-up manager(s) on a day-to-day basis relating to billing follow-up credits and denials management operations.

• Collaborate with other leaders in revenue cycle third party vendors and Physician Coding and Auditing Director regarding physician billing denials task force activities.

• Provide education expert guidance and support to physician billing and follow-up staff.

• Ensure that quality and productivity measures are in place tracked and trended for individual staff performance.

• Ensure that billing and collection functions are directionally aligned with overall Lurie Childrens Hospitals service principles and leadership accountabilities.

• Work with internal department that directly affect the physician billing and follow-up operations such as Registration Financial Clearance Patient Financial Services and Faculty Practice Plan to ensure an efficient Revenue Cycle.

• Provide weekly monthly quarterly and annual reporting of physician billing and follow-up key performance indicators.

• Provide input on strategy planning and implementation of new operations and systems.

• Prepare and present physician billing metrics monitoring and trending reports for review with providers and hospital leadership.

• Analyze and trend statistical data to identify opportunities for improvement.

• Develops and revises policies and procedures for all billing and follow-up workflows.

• Takes initiative to improve both processes and outcomes incorporating best practices and innovation in professional field.

• Oversee physician billing projects as assigned.

• Maintains the authority to hire separate promote demote write and administer performance evaluations.

• Perform other related duties incidental to the work described herein.

• Other job functions as assigned.

Knowledge Skills and Abilities:

• Bachelors degree required. MBA or MHA or other related advanced coursework or certification strongly preferred.

• Minimum of 5 years of physician office billing experience preferably in an academic setting required.

• Must be able to make procedural decisions to develop plan and implement short-and-long-range goals.

• Must be able to communicate effectively with medical and administrative staff.

• Ability to analyze procedures and processes and redesign workflows when necessary.

• Must thoroughly understand the physician operations from charge entry to denials resolution.

• Must be an outstanding team player able to work effectively with direct and indirect reporting relationships.

• Must have strong oral and written communication skills.

• Epic experience required.

• Other Skills (i.e. Project Management Negotiation).

Education

Pay Range

At Lurie Childrens we are committed to competitive and fair compensation aligned with market rates and internal equity reflecting individual contributions experience and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions.In addition to base salary Lurie Childrens offer a comprehensive rewards package that may include differentials for some hourly employees leadership incentivesfor select roles health and retirement benefits and wellbeing programs. For more details on other compensation consult your recruiter or click the followinglink to learn more about our benefits.

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO) Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits:

• Supplemental Life AD&D and Disability

• Critical Illness Accident and Hospital Indemnity coverage

• Tuition assistance

• Student loan servicing and support

• Adoption benefits

• Backup Childcare and Eldercare

• Employee Assistance Program and other specialized behavioral health services and resources for employees and family members

• Discount on services at Lurie Childrens facilities

• Discount purchasing program

Theres a Place for You with Us

At Lurie Childrens we embrace and celebrate building a team with a variety of backgrounds skills and viewpoints recognizing that different life experiences strengthen our workplace and the care we provide to the Chicago community and beyond. We treat everyone fairly appreciate differences and make meaningful connections that foster belonging. This is a place where you can be your best so we can give our best to the patients and families who trust us with their care.

Lurie Childrens and its affiliatesare equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity or expression religion national origin ancestry age disability marital status pregnancy protected veteran status order of protection status protected genetic information or any other characteristic protected by law.

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