Move-in Coordinator

Job Summary:

The Move-in Coordinator will build meaningful relationships provide clear and honest information and help individuals envision the lifestyle and support our community offers. This role supports the sales process and coordinates move-in efforts.

Key Responsibilities:

• Serve as a warm and informed first point of contact for prospective residents and their families offering compassionate guidance throughout their senior living journey.
• Collaborate with leadership and team members to ensure smooth transitions for residents especially throughout the move-in process.
• Coordinate prospective resident documentation to create a complete move-in file.
• Preview the new leased apartment prior to move-in to ensure apartment readiness.
• Maintain records of leads referrals and communications using CRM software.
• Help lead personalized tours and conversations that help individuals understand our communitys lifestyle and supportive care options.
• Aid in cultivating strong relationships with community organizations to build trust and generate referrals.
• Support in organizing and participating in proactive outreach marketing campaigns events and open houses.
• Reflect the communitys mission and values through ethical conduct positive representation and relationship-centered communication.

Education & Experience:

• Bachelors degree in marketing communications social work or related field

OR

• Associates degree in marketing communications social work or related field.

Skills and Qualifications:

• Active Drivers License in good standing
• Strong sense of personal responsibility.
• Exceptional proactive time management collaboration and organizational skills.
• Excellent verbal and written English communication skills and outstanding interpersonal skills.
• Technologically proficient and adaptable especially in Microsoft Office.
• Sound judgement and a strong ethical foundation in decision-making.
• Flexibility to work various hours including weekends and holidays.

Physical Requirements:

• Ability to sit stand or walk for long periods.
• Ability to move comfortably and safely which can include lifting bending stretching squatting etc.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

As an equal opportunity employer we are committed to creating a diverse and inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status. If you require reasonable accommodation to complete a job application pre-employment testing job interview or to otherwise participate in the hiring process please contact