Bilingual Korean Service Desk L1 (Onsite, Manila)

Manila - Philippines

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description

EIL Global is looking for an experienced L1 Service Desk professional to join our team for a full-time onsite project in Manila Philippines.

Location: Taguig Metro Manila (Work from Office)

Type: Independent Contractor

Experience: 34 years

Language: Fluent in Mandarin / Korean / Japanese (speaking reading writing any one language) Good English

Role Responsibilities:

Provide IT Infrastructure support including troubleshooting hardware software OS and network issues.

Hands-on experience with Windows & Mac OS Active Directory Messaging and User Profile Administration.

Application installation/uninstallation Outlook & MS Office troubleshooting.

Support end-users with laptops desktops MFDs mobiles and tablets. Work with ticketing tools such as ServiceNow / Remedy.

Handle PC setup configuration and break-fix activities

Requirements:

34 years of experience in IT support / Service Desk / System or Network Admin

Strong understanding of PC setup configuration and break-fix activities.

Excellent customer management communication and interpersonal skills.

Able to work independently and meet deadlines

MCP / ITIL certification is a plus (not mandatory)

Local candidates currently in the Philippines only

Required Skills:

IT Infrastructure support troubleshooting hardware issues troubleshooting software issues troubleshooting OS issues troubleshooting network issues Windows OS Mac OS Active Directory Messaging User Profile Administration application installation/uninstallation Outlook troubleshooting MS Office troubleshooting customer management communication skills interpersonal skills working independently meeting deadlines

Job Description EIL Global is looking for an experienced L1 Service Desk professional to join our team for a full-time onsite project in Manila Philippines. Location: Taguig Metro Manila (Work from Office) Type: Independent Contractor Experience: 34 years Language: Fluent in Mandarin / Korean / Jap...