Service Advisor
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Job Summary
The role is Monday to Friday only so NO WEEKENDS!
The Service Advisor will need to be capable of delivering an outstanding experience to the customers with a professional and friendly manner advising on required repairs and clearly updating the customer throughout.
Our client is ideally looking for someone who has at least 3 years experience as a Service Advisor within the Automotive sector.
Essential Skills and Experience:
- Excellent communication skills both verbal and written.
- Ability to build rapport with customers.
- Excellent organisational skills
- Ability to work as part of a team.
- Computer literacy.
- Working knowledge of Microsoft Packages in particular Excel.
- Valid drivers license (preferred)
- Ability to process information accurately and efficiency.
- Flexibility.
- Previous customer service experience.
- Previous service advisor experience in the automotive industry.
In return for your hard work and dedication to the brand you will receive a competitive basic salary and company benefits including:
- Pension Scheme
- Monthly bonus
- 28 days annual leave (including bank holidays)
- Gearbox training.
- Career progression.
- Staff discount on parts
Job Types: Full-time Permanent
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
Experience:
- service Advisor in Automotive sector: 2 years (required)
Required Skills:
Requirements: Proof of Right to Work in the UK. Relevant manufacturer experience. Smart appearance. Competency in numeracy literacy and IT. Understanding of basic vehicle design function and location of parts. Relevant product knowledge. Supports others to continuously improve performance. Seeks feedback on own performance takes responsibility for own development. Understands the drivers of business performance and uses them to optimise commercial opportunities. Plans and manages processes resources workflows efficiently. Demonstrates openness to change and improvement. Proactively looks for more effective ways of doing things. Knowledgeable of aligned to and ambassador for the brand and adheres to brand standards.
Company Industry
IT Services and IT Consulting
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
