Customer Service Agent
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Job Location:
Cincinnati, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
We are seeking a motivated and professional Customer Service Agent to join our this role you will be the first point of contact for our clients ensuring an outstanding customer experience through effective communication problem-solving and attention to detail. This is an exciting opportunity to contribute to a dynamic company and grow your career in a supportive environment.
Responsibilities:
Respond promptly and professionally to customer inquiries via phone email and other channels
Resolve customer issues efficiently and effectively maintaining a high level of satisfaction
Maintain accurate records of customer interactions transactions and feedback
Collaborate with internal teams to ensure customer needs are met
Identify opportunities to improve processes and contribute to overall customer experience
Qualifications :
Excellent verbal and written communication skills
Strong interpersonal and problem-solving abilities
Ability to work independently and as part of a team
Detail-oriented with strong organizational skills
Positive and professional attitude
Additional Information :
Competitive salary ($46k $49k)
Opportunities for professional growth and career advancement
Comprehensive training and support
Inclusive and collaborative work environment
Skill development and learning opportunities
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Corporate
- Lighting
- Marketing & Advertising
- Back Office
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
