Team Leader Waste Response

• Permanent Full Time
• $83714 per annum plus Superannuation
• Join the Waste and Sustainability Department

Hume City Council is one of Australias fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do ensuring our services are efficient and accessible.

Supervise the day-to-day delivery of Waste Response services ensuring that the functions and activities are performed in accordance with Hume City Councils policies and procedures and best-practice principles in addition to State and Federal government legislation policies regulations and directions.

What youll be doing:

• Provide day-to-day leadership and supervision of Waste Response team employees to engage and motivate employees to demonstrate organisational values aligned behaviour and to optimally achieve service standards.
• Participate in the recruitment induction training (internal and external) and performance management of Waste Response employees.
• Supervise the services delivered by the Waste Response team ensuring service continuity achievement of service standards and the provision of quality customer service is maintained.
• Regularly participate in service delivery including the safe operation of required plant and equipment to support resourcing and service provision as required or requested.
• Support the implementation of allocated actions and the achievement of targets from Councils strategic documents including the Waste and Resource Recovery Strategy 2022-2030.
• Ensure the Waste Response team is customer focused responding to all internal and external enquiries and issues in a timely accurate and professional manner in line with Councils policies and procedures.
• Actively monitor and report on the achievement of service quality and delivery benchmarks including Service Level Agreements to meet Council customer and community expectations.
• Provide high-quality professional written and verbal reports presentations and advice to the Operations Supervisor Litter and Dumped Rubbish Coordinator Waste Operations Manager Waste and Sustainability other departments and other agencies.

The skills and experience youll bring to the role:

• Demonstrated frontline leadership skills and ability to manage a diverse team of staff preferably in waste litter and illegally dumped rubbish or another operational context within a Local Government environment.
• Experience and working knowledge of waste management litter and dumped rubbish city presentation and/or operations.
• Strong understanding of Occupational Health and Safety and experience in applying this within operational environments.
• Knowledge of relevant contemporary resource recovery and waste management practice and legislation including ensuring environmental compliance.
• Understanding of investigation processes and enforcement powers of authorised officers in relation to litter illegally dumped waste graffiti and other city presentation matters within Victoria.
• Highly developed and effective verbal and written communication skills with proven experience in preparing procedures policies and reports producing material that meets audience needs.

Required Certifications & Qualifications: 

• Tertiary qualifications in operations safety business management or a related discipline with some experience working in the field or lesser formal qualifications with relevant experience.
• Demonstrated frontline leadership skills and ability to manage a diverse team of staff preferably in waste or another operational context within a Local Government environment.
• Current car drivers licence.

Why Hume City Council

A leader in local government were committed to creating an inclusive and collaborative work environment that is guided by our values:

Were better every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

Were in it together: At Hume everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package professional development opportunities and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages people with disability Aboriginal and Torres Strait Islander people LGBTIQA people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks Working with Children Check and a Criminal Record Check. 

Additional Information :

Position Description

Remote Work :

No

Employment Type :

Full-time