Automotive Service Greeter

Westbrook, ME - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Bill Dodge Auto Group a family-owned business for over 50 years values family and seeks individuals who thrive in a supportive environment. We are looking for warm approachable team members passionate about exceptional customer service. As the first point of contact youll shape customer experiences and uphold the dealerships reputation. If youre eager to create a welcoming atmosphere and positively impact customers automotive needs we invite you to join our mission of providing unmatched service and building lasting relationships!

Compensation: $18 per hour

What We Offer:

Health/Dental/Vision Insurance
401k retirement plan
Paid Time Off
Short and Long-Term Disability Insurance
Customer and Employee Referral Programs
Career Advancement Opportunities
Employee discounts on sales parts and service

Primary Responsibilities:

Greets all customers entering the service area with a friendly upbeat attitude. Answers their questions begins the write-up process or directs them to the appropriate person or location.
Records customers name VIN tag number and mileage. Performs vehicle walk around to notate vehicle condition including any existing vehicle damage.
Helps to controls service traffic flow and parking. Ensures that vehicles are parked in assigned areas are locked and all keys are marked and put away correctly.
Provides coverage for Service Advisors during breaks or time off. Helps to answer incoming calls and makes and records service appointments for customers.
Helps to maintains clean and safe service drive and service write-up areas.
Works with others to assist all departments in maintaining an above market Customer Satisfaction Index (CSI) score and/or above market retention metrics.

Job Requirements/Qualifications:

Satifactory Background Check
Valid Drivers License w/ acceptable driving record
Excellent oral and written communication skills with a strong attention to detail
Be a dedicated energetic team player with eagerness to improve the customer experience
Time management skills and the ability to complete multiple projects on time with varying timelines and priorities
Must be able to work full-time M-F

Bill Dodge Auto Group is an equal opportunity employer committed to diversity and inclusion.

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Compensation: $18 per hour

What We Offer:

Health/Dental/Vision Insurance
401k retirement plan
Paid Time Off
Short and Long-Term Disability Insurance
Customer and Employee Referral Programs
Career Advancement Opportunities
Employee discounts on sales parts and service

Primary Responsibilities:

Greets all customers entering the service area with a friendly upbeat attitude. Answers their questions begins the write-up process or directs them to the appropriate person or location.
Records customers name VIN tag number and mileage. Performs vehicle walk around to notate vehicle condition including any existing vehicle damage.
Helps to controls service traffic flow and parking. Ensures that vehicles are parked in assigned areas are locked and all keys are marked and put away correctly.
Provides coverage for Service Advisors during breaks or time off. Helps to answer incoming calls and makes and records service appointments for customers.
Helps to maintains clean and safe service drive and service write-up areas.
Works with others to assist all departments in maintaining an above market Customer Satisfaction Index (CSI) score and/or above market retention metrics.

Job Requirements/Qualifications:

Satifactory Background Check
Valid Drivers License w/ acceptable driving record
Excellent oral and written communication skills with a strong attention to detail
Be a dedicated energetic team player with eagerness to improve the customer experience
Time management skills and the ability to complete multiple projects on time with varying timelines and priorities
Must be able to work full-time M-F

Bill Dodge Auto Group is an equal opportunity employer committed to diversity and inclusion.